Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ferroudja Sakher

Philadelphia,PA

Summary

Motivated and dynamic, I am fluent in three languages and have strong experience in data management and customer relations. With advanced skills in Excel, PowerPoint, and Windows, I am looking to join a team where I can utilize my organizational skills and ability to work under pressure.

Overview

1
1
year of professional experience

Work History

Cashier and Customer Service

Dunkin' Donuts
02.2024 - 02.2025
  • Processed returned merchandise by strictly following store return and exchange procedures
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers
  • Stocked shelves with merchandise when needed
  • Directed trash removal and sanitation procedures to keep aisles and register area organized
  • Greeted patrons, speaking clearly to take orders and give details about food items
  • Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor
  • Answered customers' questions and provided information on store procedures or policies
  • Prepared drive-thru station for next shift by refilling napkins, lids and straws at window
  • Followed all safety protocols while operating restaurant equipment like fryers or grills

Cashier

Bell's market
10.2023 - 01.2024
  • Performed opening and closing procedures including counting cash drawers and preparing deposits
  • Processed returned merchandise by strictly following store return and exchange procedures
  • Greeted customers promptly and responded to questions
  • Processed customer payments quickly and returned exact change and receipts
  • Welcomed customers, offering assistance to help find store items
  • Answered customers' questions and provided information on store procedures or policies

Education

Science And Technology Of Management -

MDI-Algiers Business School
Hydra , Algeria

Law Degree -

Université D'Alger Benyoucef-Benkhedda
Algeria

High School Diploma -

Mouloud Mammeri
Tizi Ouzou
06.2022

Skills

  • Excel
  • Power point
  • Windows
  • Teamwork
  • Customer service
  • Communication skills

Languages

Arabic
Professional Working
English
Full Professional
French
Native or Bilingual

Timeline

Cashier and Customer Service

Dunkin' Donuts
02.2024 - 02.2025

Cashier

Bell's market
10.2023 - 01.2024

High School Diploma -

Mouloud Mammeri

Science And Technology Of Management -

MDI-Algiers Business School

Law Degree -

Université D'Alger Benyoucef-Benkhedda

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Ferroudja Sakher