Feruza Lomidze
Springboro,OH
Summary
My name is Feruza Lomidze. I am bilingual. I am fluent in English and Turkish and understand basic Russian. I am married and have two kids. I am currently running a store in Dayton, Ohio that my husband is the owner off. I am certified in Food Safety Manager. I am a quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. I currently studied Phlebotomy and got certified through the NHCO. I am looking to change my focus in career and work in healthcare area while studying for my bachelors.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Euro Asian Food and Deli
Dayton, OH
08.2022 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
- Planned special promotions or discounts based on market trends.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Waitress
Ali Baba Mediterranean Grill
Rockford, IL
02.2016 - 06.2023
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Conducted duties in on time food delivery to customers.
- Managed cleanliness in the restaurant.
- Answered phone calls and took orders mannerly.
- Showcased friendly and kind manners.
- Solved problems when there was wrong orders.
Education
Associate of Arts - Business
Maricopa Community Colleges - Glendale Community College
Glendale, AZ12.2019
Associate of Business Administration - Business
Maricopa Community Colleges - Glendale Community College
Glendale, AZ12.2019
Bachelor of Management - Management
Wright State University
Dayton, OHSkills
- Loss Prevention
- Supply Ordering
- Store Merchandising
- Retail Inventory Management
- Shift Scheduling
- Customer Service Management
- Project Management
- Operational Budgeting
- Budget Administration
- Promotional Planning
- Team Development
- Competitor Monitoring
- Sales Promotions
- Strategic Thinker
- Special Events
- Work Planning and Prioritization
- Security System Monitoring
- Staff Supervision
- Cash Management
- Problem-Solving
- Flexible Schedule
- Opening and Closing Procedures
- Store Opening and Closing Procedures
- Team Leadership
- Policies and Procedures
- Bank and Safe Deposits
- Accurate Cash Handling
- Pricing Strategies
- Outstanding Communication Skills
- Customer Service
- Friendly and Positive
- Staff Management
Certification
- Certified Phlebotomy Technician. Certificate number: N23108614. Issue date 11/16/2023.
- Certificate of Completion Phlebotomy Training. Certificate number: OH-10736-93094. Issue date 11/16/2023.
- ServSafe Certification. Certificate number 22300170. Issue date 6/25/2022.
Languages
English
Professional
Turkish
Professional
Russian
Elementary
Affiliations
- I love to read research papers in healthcare!
- I like to write essay papers in research or summaries.
- I like to follow new fashion trends from clothing to makeup!
Accomplishments
- I was in Honor Society in High School and was the secretary.
Timeline
Store Manager
Euro Asian Food and Deli
08.2022 - Current
Waitress
Ali Baba Mediterranean Grill
02.2016 - 06.2023
Associate of Arts - Business
Maricopa Community Colleges - Glendale Community College
Associate of Business Administration - Business
Maricopa Community Colleges - Glendale Community College
Bachelor of Management - Management
Wright State University
- Certified Phlebotomy Technician. Certificate number: N23108614. Issue date 11/16/2023.
- Certificate of Completion Phlebotomy Training. Certificate number: OH-10736-93094. Issue date 11/16/2023.
- ServSafe Certification. Certificate number 22300170. Issue date 6/25/2022.
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