Feryn Crawford
Cleburne,TX
Summary
Organized and empathetic professional transitioning from healthcare and shift management to ensuring the safe, efficient operation of passenger and freight trains by driving locomotives, coordinating movements, operating signals, and inspecting equipment Bringing years of experience in team leadership, conflict resolution, and employee scheduling to support and enhance company culture.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nurses Aid
Colonial Manor Nursing Home
Cleburne, TX
04.2023 - 07.2023
- Provided compassionate support and companionship to nursing home residents.
- Maintained cleanliness and organization of resident rooms and common areas.
- Followed safe lifting techniques and individual resident lifting instructions.
- Engaged with patient family and friends to provide courteous visit experience.
- Responded quickly to emergencies and followed proper safety protocols at all times.
- Greeted visitors warmly and provided directions when needed.
- Maintained patient confidentiality according to HIPAA guidelines at all times.
Shift Manager
Taco Casa
Cleburne, TX
02.2018 - 09.2019
- Supervised daily operations to ensure efficient service during peak hours.
- Trained new employees on company policies and customer service standards.
- Managed inventory levels and restocked supplies as needed throughout shifts.
- Assisted in resolving customer complaints to maintain satisfaction and loyalty.
- Implemented training sessions focused on improving team performance and efficiency.
- Managed daily cash intake by counting out registers and tabulating profits.
- Monitored store operations to ensure compliance with company policies and procedures.
- Communicated with other shift managers to facilitate continuum of customer service.
- Provided coaching and guidance to team members when necessary to improve performance.
Education
Telecommunications Technician - Telecommunications
Windham School
Gatesville, TX 03.2022 - 04.2022
GED
Cleburne, TXSkills
- Patient care
- Safety protocols
- Emergency response
- HIPAA compliance
Certification
- Telecommunications Technician Certification- Texas State Board, Issued April 2022
References
References available upon request.
Timeline
Nurses Aid
Colonial Manor Nursing Home
04.2023 - 07.2023
Telecommunications Technician - Telecommunications
Windham School
03.2022 - 04.2022
Shift Manager
Taco Casa
02.2018 - 09.2019
GED