Festus Munyaneza
Brandywine,MD
Summary
Dynamic Audio-Visual Engineer with over 10 years of experience in designing, maintaining, and managing audiovisual systems, sound installations, and networking solutions. Expertise includes both Apple and Windows platforms, ensuring seamless integration and functionality across diverse environments. Strong communication and collaboration skills enhance team dynamics while delivering clear and concise technical documentation. Committed to leveraging technical expertise to drive innovative solutions and elevate user experiences in every project.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Systems Field Technician II
WeInstallcameras.net/ Metropolitan Security and Surveillance
- Provide Surveillance Systems, Security Alarm Systems, Door Access Control Systems, and more.
- Conduct cables run for residential and commercial buildings, terminate cable, and configure devices.
- Proficient in termination of different forms of industry cabling including cat5e, cat6, and coaxial cables.
- Apply knowledge of both analog and IP CCTV systems including DVRs, NVRs, and Hybrids, as well as access control and fire alarm systems.
- Interact with customers professionally and represent the company effectively.
- Handle service calls for clients according to Tech Systems’ policies and procedures.
- Utilize troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.
- Installed and configured security cameras and surveillance systems at various client locations.
- Conducted routine maintenance and troubleshooting on installed equipment to ensure optimal performance.
Foreman Purple Line Project
PRIMECS
- Conduct mandrel testing on installed PVC conducts to verify dimensional compliance.
- Select appropriate mandrel based on conduit sizes and specifications.
- Ensure conduits are free from obstruction or blockages that could hinder wire installation.
- Report any non-conformity or issues observed during inspections.
- Prepare detailed inspection reports documenting findings and test results.
Audio Visual Engineer
Department of State, U.S. Embassy
01.2015 - 08.2022
- Served as the U.S. Embassy's primary contact for multimedia Television Network Systems, Video Teleconferencing, Audio Visual, Teleprompter, Sound Systems, Wired and Wireless microphone systems.
- Troubleshoot connectivity, audio, and video service quality issues.
- Supported conference room equipment such as video codecs, projectors, audio equipment, and phones.
- Responded to and scheduled all unclassified VTC, MS Teams sessions, Zoom, Skype, Google meet.
- Acted as an escalation point to the Service Desk staff in troubleshooting and resolving AV-related problems.
- Conducted AV equipment testing and assessments; analyzed needs, made recommendations, along with various other AV systems-related tasks, and obtained quotes.
- Created Podcasts, Videos as well as graphics design work.
- Monitored workflow, Service Desk queues, external connection requests, and team escalations.
- Created Social Media content for the Embassy Platforms to keep followers informed.
- Organized STEM programming to increase young females’ interest in pursuing studies in the STEM field, resulting in a 20% annual increase in enrollment.
- Took official photos and Videos for Social Media Content and managed the U.S. Embassy YouTube channel.
- Trained over 15 staff members to use MacBooks, iMacs, Teleprompters, and other electronic equipment, resulting in a 25% increase in apple products usage.
- Replaced outdated electronic equipment and software to increase confidence and staff productivity.
- Managed Customer Relationship Management (CRM) system to build and maintain relationships with the local audience, resulting in a 20% increase in event attendance and communication.
- Set up, installed, and maintained American Center computers as well as Apple products such as iPads, MacBook Pros, and iMacs, to enhance work performance.
- Upgraded components, set up software, assisted with network administration, and provided IT support.
- Configured USB cameras, Speakers, Microphones, and more for collaboration through teams, Skype, zoom for government, and Google Meet Set up, and managed online meeting platforms such as Teams, Facebook Live, ZFG, Skype, Video teleconferencing Canva Graphic design.
- Configured, tested, troubleshooted, documented, and resolved issues with telephony, voice-over IP and video endpoints, Ethernet cable, A/V wiring, and associated infrastructure.
- Established and maintained accurate AV equipment inventory and service maintenance logs.
- Acted as the onsite contact for vendors performing complex AV-related repairs.
- Used hand and power tools to solder and crimp connectors.
Electrical Technician
State department, U.S Embassy to Rwanda
03.2007 - 12.2014
- Scheduled preventive maintenance of 100 air conditioners as well as electrical and electronics systems to avoid failure and help to save money in the long run.
- Operated, maintained, and repaired all equipment related to heating, ventilating, air-conditioning, and refrigeration systems.
- Checked and adjusted all electronic equipment for proper operation after repair or modification.
- Planned the installation of electrical wiring, equipment, and fixtures according to the project specifications and regulatory codes.
- Assembled, installed, and maintained, wiring, equipment, apparatus, fixtures, and appliances using appropriate tools and methods.
- Designed, implemented, installed, and supervised the installation of Electrical equipment, wiring, and security systems (fire alarm, access control, and smoke detectors according to customers’ orders technical specifications, and manuals.
- Lead 3-5 Electrician.
- Read blueprints and technical diagrams to determine the placement of outlets and fixtures.
Education
Full Stack Network Associate - Foundational network Concept, critical technical skills, including simulations and hands-on project experience
NGT Academy
12.2024
Bachelor of Science (BS) - Electrical Engineering
Kigali Institute of Science and Technology
12.2011
Skills
- Network design
- LAN/WAN
- VLANs
- Routing protocols
- OSPF
- EIGRP
- BGP
- TCP/IP
- OSI Models
- IP addressing
- IPv4
- IPv6
- Network protocols
- DNS
- DHCP
- QoS
- Virtualization
- Troubleshooting
- Monitoring
- SNMP
- SYSLOG
- Audio visual systems
- Configuration
- Video teleconferencing
- Collaboration system technology
- Security Systems
- Surveillance Systems
- Certified Telecommunication Network Services
- Certified VoIP Analyst
- Certified Wireless Analyst
- Cisco Telepresence Video Solution
- Management
Certification
- CCNA, In Progress
- CompTIA Security +, In Progress
- Full Stack Network Associate (FSNA), 04/2024
- Introduction to TCP/IP, Oct 23, 2023 Yonsei University
Personal Information
Work Permit: Fully Work Authorized. No Visa Sponsorship Required
Additional Work Experience
- WeInstallcameras.net/ Metropolitan Security and Surveillance, Brandywine, MD, Security Systems Field Technician II, Provide Surveillance Systems, Security Alarm Systems, Door Access Control Systems, and more., Conduct cables run for residential and commercial buildings, terminate cable, and configure devices., Proficient in termination of different forms of industry cabling including cat5e, cat6, and coaxial cables., Apply knowledge of both analog and IP CCTV systems including DVRs, NVRs, and Hybrids, as well as access control and fire alarm systems., Interact with customers professionally and represent the company effectively., Handle service calls for clients according to Tech Systems’ policies and procedures., Utilize troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.
- PRIMECS, Foreman Purple Line Project, Conduct mandrel testing on installed PVC conducts to verify dimensional compliance., Select appropriate mandrel based on conduit sizes and specifications., Ensure conduits are free from obstruction or blockages that could hinder wire installation., Report any non-conformity or issues observed during inspections., Prepare detailed inspection reports documenting findings and test results.
Languages
French
Full Professional
Timeline
Audio Visual Engineer
Department of State, U.S. Embassy
01.2015 - 08.2022
Electrical Technician
State department, U.S Embassy to Rwanda
03.2007 - 12.2014
Bachelor of Science (BS) - Electrical Engineering
Kigali Institute of Science and Technology
Security Systems Field Technician II
WeInstallcameras.net/ Metropolitan Security and Surveillance
Foreman Purple Line Project
PRIMECS
Full Stack Network Associate - Foundational network Concept, critical technical skills, including simulations and hands-on project experience
NGT Academy