Feyza Uslu
SANANTONIO,TX
Summary
Results-driven sales leader with a proven track record in strategic sales initiatives, client relationship building, and negotiation expertise. Committed to driving revenue growth and enhancing market penetration through innovative strategies.
Overview
11
11
years of professional experience
Work History
Head of Sales and Alliances
6street Digital
San Antonio
01.2026 - Current
- Developed and implemented strategic sales initiatives to enhance market penetration.
- Led cross-functional teams to drive product launches and optimize sales processes.
- Analyzed market trends to identify new opportunities for revenue growth.
- Cultivated relationships with major clients, resulting in increased customer loyalty and retention.
- Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.
Account Executive
6street Digital
San Antonio, TX
01.2023 - Current
- Developed tailored solutions based on client needs, resulting in increased account retention.
- Cultivated and maintained strong client relationships to enhance customer satisfaction and loyalty.
- Analyzed market trends to identify opportunities for growth and inform strategic sales initiatives.
- Collaborated with cross-functional teams to streamline project delivery processes and improve efficiency.
- Implemented CRM tools to track sales activities, improving data accuracy and reporting efficiency.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Sales Development Representative
6street Technologies
San Antonio, TX
01.2022 - Current
- Developed targeted outreach strategies to engage potential clients and increase pipeline opportunities.
- Collaborated with marketing teams to align messaging and optimize lead generation campaigns.
- Utilized CRM systems to manage sales processes, track interactions, and maintain accurate records.
- Conducted in-depth market research to identify new leads and assess competitive landscape.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
Executive Administrative Assistant
6street Digital
San Antonio, TX
05.2021 - Current
- Managed complex calendars, scheduling meetings and prioritizing appointments for executives.
- Coordinated executive communications, ensuring timely and accurate information flow across departments.
- Streamlined office operations by implementing new administrative procedures and best practices.
- Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
- Led onboarding processes for new administrative staff, providing training on company policies and tools.
- Prepared comprehensive reports and presentations for executive meetings, enhancing decision-making processes.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Senior Sales Coordinator
Hotel Contessa
San Antonio, TX
04.2019 - 04.2021
- Developed and implemented strategic marketing initiatives to boost hotel occupancy rates.
- Coordinated sales efforts to optimize revenue and enhance guest experiences.
- Managed client relationships, ensuring satisfaction through personalized service and communication.
- Analyzed market trends to identify new business opportunities and competitive advantages.
- Collaborated with cross-functional teams to streamline booking processes and improve efficiency.
- Increased sales revenue by developing and implementing strategic sales plans.
- Optimized CRM systems for better tracking of leads, prospects, and current clients.
Front Desk Agent
Hotel Contessa
San Antonio, TX
04.2018 - 04.2019
- Managed front desk operations efficiently, ensuring smooth check-in and check-out processes.
- Delivered exceptional guest service by addressing inquiries and resolving issues promptly.
- Processed reservations accurately using property management systems to optimize occupancy rates.
- Coordinated with housekeeping to maintain room readiness and guest satisfaction levels.
- Trained new staff on hotel policies, procedures, and customer service best practices.
- Developed strategies for upselling services, contributing to overall revenue growth for the hotel.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Front Desk Agent
Mokara Hotel
San Antonio, TX
07.2015 - 07.2016
- Resolved guest inquiries and concerns promptly, enhancing customer satisfaction levels.
- Managed guest check-ins and check-outs efficiently, ensuring smooth operations.
- Coordinated room assignments and maintained updated availability in the reservation system.
- Trained new front desk staff on procedures and best practices for optimal service delivery.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
Bachelor of Science - Tourism And Hospitality Management
Gazi University
Ankara, Turkey 06.2013
Skills
- Sales training
- Key account growth
- Pipeline management
- Solution selling
- Strategic sales planning
- CRM proficiency
- Negotiation expertise
- Consultative selling
- Relationship building
Timeline
Head of Sales and Alliances
6street Digital
01.2026 - Current
Account Executive
6street Digital
01.2023 - Current
Sales Development Representative
6street Technologies
01.2022 - Current
Executive Administrative Assistant
6street Digital
05.2021 - Current
Senior Sales Coordinator
Hotel Contessa
04.2019 - 04.2021
Front Desk Agent
Hotel Contessa
04.2018 - 04.2019
Front Desk Agent
Mokara Hotel
07.2015 - 07.2016
Bachelor of Science - Tourism And Hospitality Management
Gazi University