Fezawn Scott

• Hired in as AGM
• Supervised team of 13, responsible for hiring, training, and evaluation.
• Food Cost targets achieved via portion control and proper rotation / FIFIO.
• Labor Cost targets achieved via proper scheduling and sales forecasting.
• Led store to 1st million-dollar year.
• Responsible for weekly and monthly planning for events and catering resulting in increased sales
• Handled escalated issues with professionalism. ensuring resolution and customer retention through phone and in-person.
• Collaborated with managers to improve overall customer satisfactory on Google by 12%

(Reason for looking: Seeking company with upward mobility.)

• Hired in as Team Member. Promoted to Manager in 2021.
• Successfully helped navigate team through Pandemic.
• Supervised team of 15+, responsible for hiring, training, and evaluation.
• Food Cost targets achieved via adherence to recipes and minimizing wast.
• Recognized for leadership and ability to bring structure to store.

(Reason for leaving: Numerous managerial changes resulting of pandemic related aftermath, provided proper notice.)