Addison Slicker
Columbia,MO
Summary
Proven leader and adept communicator, I excel at Mizzou Admissions, enhancing caller experience and managing sensitive data with meticulous attention to detail. At Smoothie King, I spearheaded training, elevating customer service standards. Skilled in computer applications and teamwork, my adaptability and analytical thinking drive continuous improvement.
Overview
3
3
years of professional experience
Work History
Phone Staff
Mizzou Admissions Department
Columbia, USA
10.2024 - Current
- Provide quick assistance to callers and direct them where needed
- Organize and delegate mail for admittees and scholarship recipients
- Utilize many computer systems and applications with confidential information
Shift Leader/Trainer
Smoothie King
Jefferson City, USA
05.2022 - 07.2024
- Provided exceptional customer service and maintained a positive attitude throughout the shift
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols
- Resolved customer complaints promptly and professionally
- Trained new employees on company policies, operational procedures, and customer service standards.
Education
High School Diploma -
Helias Catholic High School
Jefferson City05-2024
Pre-Physical Therapy
University of Missouri
Columbia, MOSkills
- Teamwork and Leadership Skills
- Rapid Skill Acquisition
- Clear Communication Skills
- Proficient in Computer Use
- Adaptability and Analytical Thinking
- Meticulous Attention to Detail
Volunteer Experience
- Habitat for Humanity
- JCMG Grand Opening
- Heart Ball
- HALO House
- Girl Empowerment Events
- Living Windows
Timeline
Phone Staff
Mizzou Admissions Department
10.2024 - Current
Shift Leader/Trainer
Smoothie King
05.2022 - 07.2024
High School Diploma -
Helias Catholic High School
Pre-Physical Therapy
University of Missouri
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