Samad Hussain

• Matched purchase orders to invoices and logged over 150 invoices into the computer(Sage).
• Verified vendor accounts by reconciling monthly statements and related transactions.
• Reviewed each invoice and requisitions for payment approval.
• Contacting the vendors in the event of missing products or incorrect prices.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Documented and detailed calls and complaints using call center's CRM database.

• Supported all computer lab operations.
• Patched software and installed new versions to eliminate security problems and protect data.
• Diagnosed hardware problems and fixed faults or contacted appropriate repair service.

- Reported back to instructor and management to receive day-to-day tasks and responsibilities.

- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.

- Searched at libraries and scholarly databases to locate necessary information for research projects.

- Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.

- Collaborated with other camp counselors to design fun and enriching learning activities for campers.

- Communicated with parents about campers' activities and reported concerns and suggestions.