Alyssa Freeman
Knoxville,TN
Summary
Accomplished and Pharmacy Technician with 1 year of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Pharmacy Technician
Walgreen's Pharmacy
09.2022 - Current
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Facilitated seamless transitions between shifts by thoroughly documenting all relevant information for coworkers during handoffs.
Medical Scribe
Scribe America
06.2022 - 01.2024
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling.
- Accompanied physicians through day in fast-paced, stressful environments.
- Charted patient encounters by recording information such as diagnosis, treatments and prescriptions.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Part-time Sales Associate
Bed Bath & Beyond
12.2020 - 05.2022
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Part-Time Employee
Cool Sports-Home Of The Icearium
03.2018 - 03.2020
- Initiated distribution, collection and upkeep of rented skates and tracked inventory.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Trained numerous new employees and volunteers to operate cash register and properly prepare food.
- Cooked and packaged large batches of food prepared to order or kept hot until needed.
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
Education
Bachelor of Science - Neuroscience
The University of Tennessee - Knoxville
Knoxville, TN 08.2020 - Current
High School Diploma -
Lenoir City High School
Lenoir City, TN 08.2016 - 05.2020
Skills
Social perceptiveness
Active Listening
Patient history understanding
Documentation skills
Adept multi-tasker
Medical terminology expert
Workflow Optimization
Timeline
Pharmacy Technician
Walgreen's Pharmacy
09.2022 - Current
Medical Scribe
Scribe America
06.2022 - 01.2024
Part-time Sales Associate
Bed Bath & Beyond
12.2020 - 05.2022
Bachelor of Science - Neuroscience
The University of Tennessee - Knoxville
08.2020 - Current
Part-Time Employee
Cool Sports-Home Of The Icearium
03.2018 - 03.2020
High School Diploma -
Lenoir City High School
08.2016 - 05.2020