Barbara Newman

• Backed up servers by checking on tables and retrieving items for guests.
• Supported needs of 5 person wait staff who attended to specific needs of countless customers daily for Seafood Bar and Grill restaurant with social relevancy and intentionality.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Provided patrons with estimated waiting times during peak service hours.
• Completed daily side work and opening and closing duties without fail.
• Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
• Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
• Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
• Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
• Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.

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• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Provided mobility assistance such as walking and regular exercising.
• Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
• Provided compassionate and patient-focused care to cultivate well-being.
• Provided emotional support during difficult times for both client and family members, fostering resilience throughout the caregiving journey.
• Assisted disabled clients to support independence and well-being.
• Assisted with daily living activities, running errands, and household chores.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Offered companionship and kindness to elderly patients.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
• Entertained, conversed, and read aloud to keep patients mentally alert.
• Maintained clean, safe, and well-organized patient environment.
• Assisted with daily living activities, running errands, and household chores.

• Assisted teachers with supervision and care of group of 30 children.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
• Supported classroom activities, tutoring, and reviewing work.
• Supported student physical, mental, and social development using classroom games and activities.
• Worked well in a team setting, providing support and guidance.
• Identified issues, analyzed information and provided solutions to problems.
• Worked effectively in fast-paced environments.
• Strengthened communication skills through regular interactions with others.

• Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
• Generated revenues yearly and effectively capitalized on industry growth.
• Established foundational processes for business operations.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Trained and motivated employees to perform daily business functions.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Managed day-to-day business operations.
• Trained and guided team members to maintain high productivity and performance metrics.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
• Managed and motivated employees to be productive and engaged in work.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Maintained professional, organized, and safe environment for employees and patrons.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Planned and budgeted accurately to provide business with resources needed to operate smoothly.