Jyah Parker
Danville,IL
Summary
Dynamic and reliable professional with a proven track record in public safety and customer service, honed at Parking Services and other diverse roles. Excelled in problem-solving and multitasking, significantly enhancing community safety and customer satisfaction. Skilled in foot patrol and fostering positive relationships, demonstrating a commitment to excellence and a 100% dedication to duty.
Overview
2
2
years of professional experience
Work History
Public Safety Community Services Officer
Parking Services
09.2024 - Current
- Assisted in crime prevention efforts, conducting regular patrols and reporting suspicious activities.
- Participated in ongoing training opportunities to stay current on best practices within the field of community services.
- Provided assistance to individuals in crisis situations, connecting them with appropriate resources and support services.
- Wrote citations for offenders and explained procedures.
- Patrolled assigned zones to look for criminal violations and safety issues.
Pool Lifeguard
Danville Aquatic Center
06.2024 - 07.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
- Collaborated with fellow lifeguards to maintain effective communication and seamless shift transitions.
- Enhanced swimmer safety by vigilantly monitoring pool activities and enforcing rules.
- Implemented emergency action plans when necessary, coordinating with other staff members for efficient responses.
- Participated in ongoing training sessions, staying up-to-date on best practices in lifeguarding and aquatic safety.
- Promoted a positive atmosphere among patrons by consistently displaying an approachable demeanor and friendly attitude.
- Provided exceptional customer service, addressing patron concerns and inquiries promptly and professionally.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Provided friendly customer service to guests and addressed concerns.
Tutor
Project Success
06.2023 - 10.2023
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Fostered safe and inclusive classroom environment where all students felt valued and able to contribute.
Cashier
Burger King
06.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Danville High School
Danville, IL05-2024
Skills
- Foot patrol
- Vehicle patrol
- Problem-solving abilities
- Multitasking
- Reliability
- Public Safety
- Campus patrol
Languages
English
Native or Bilingual
Timeline
Public Safety Community Services Officer
Parking Services
09.2024 - Current
Pool Lifeguard
Danville Aquatic Center
06.2024 - 07.2024
Tutor
Project Success
06.2023 - 10.2023
Cashier
Burger King
06.2022 - 10.2022
High School Diploma -
Danville High School
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