Erin Rowan
Manchester
Summary
Community service professional with track record of contributing to public well-being through various community programs. Known for building trust and effectively addressing community concerns. Collaborative team player with focus on achieving meaningful outcomes and adapting to evolving needs. Key skills include conflict resolution and effective communication.
Overview
7
7
years of professional experience
Work History
Community Service Officer
Northeastern University Police Department
01.2022 - 10.2024
- Lock and unlock campus buildings
- provide safety escorts to students and staff on and around campus
- provide escorts to students and staff to area hospitals when needed
- log found property into system and store it properly
- release property to proper owner when they come down to the station and show ID
- start logs for any walk in reports
- provide first aid and life saving measures when needed
- assist with crowd control at sporting events or any other university event
Operator
Securitas Security Services USA
09.2017 - 12.2021
- Answer phone calls from bank branch employees and assist them with any issues they have
- answer phone calls from security techs to conduct tests of all alarms ponts in bank branches
- monitor video footage of all bank branches
- monitor alarms from all bank branches
- assist bank employees police and FBI in the event of a burglary or robbery
- provide data video and photos to police and FBI after robberies and burglaries
- create all access badges for corporate and branch employees
- maintain card access system
Education
No Degree - Communications
Northeastern University
Boston, MASkills
- Report writing
- Community engagement
- Physically fit
- Service calls
- Community relations
- Foot patrol
- Emergency response
- Traffic control
- Campus patrol
- Vehicle patrol
- Activity reporting
- Community service programs
- Security clearance
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Critical thinking
Timeline
Community Service Officer
Northeastern University Police Department
01.2022 - 10.2024
Operator
Securitas Security Services USA
09.2017 - 12.2021
No Degree - Communications
Northeastern University
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