Val Miguel Bajamonde
Blaine,USA
Summary
Enthusiastic and dedicated IT enthusiast eager to embark on a rewarding journey in the dynamic world of technology, bringing a strong foundation of skills and a passion for learning.
Overview
13
13
years of professional experience
Work History
Community Service Officer
Metropolitan Airports Commission MSP APD
01.2023 - Current
- Direct the traffic flow in front of the terminal buildings, concourses, and other areas at the MSP Airport
- Respond to public requests for service
- Identify and report criminal activities
- Enforce parking regulations to include issuing Hennepin County Citations when appropriate
- Assist in traffic control at accidents and special events
- Support the Airport Security Plan as required
- Pick up and deliver correspondence for the department including evidence delivery to MN BCA
- Assist Police Department staff on a variety of tasks and projects
Driver (Courier)
Amazon
06.2020 - 04.2022
- Individual contractor for Amazon
- Deliver packages to customers across Metro Melbourne
Beulah Meat Products
09.2019 - 05.2020
- Ensure safe delivery of frozen and fresh meat produce
Retail Consultant
Telstra
09.2019 - 05.2020
- Provide excellent customer service
- Sell/ cross-sell/ up-sell of Telstra's products and services
- Provide basic technical troubleshooting
Remote - Junior Web Developer
GTM Marketing Inc.
10.2018 - 07.2019
- Developed team communications and information for meetings
- Monitored social media and online sources for industry trends
- Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use
- Worked with Facebook Business Page Manager to manage pages and ads
- Determined coding requirements for site creation, including e-commerce capability
Proprietor/Owner Customer Service Representative
Wonderland Mania Party Shop
04.2016 - 07.2019
- Kept all building areas and equipment functional and well-organized to promote business performance
- Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities
- Provided customer service on all accounts to ensure quality and resolve problems
- Developed and managed relationships with vendors and suppliers
- Consulted with customers to assess needs and propose optimal party needs solutions
Sales Consultant
Ford Auto Dealership
08.2016 - 12.2016
- Selling vehicles of all variants
- Product Marketing
- Aftersales follow up call
- Service Advisor
Customer Service Representative
Etisalat
05.2015 - 05.2016
- Provides quick and helpful solutions to customers
- Creating daily reports
- Responded to customer requests for products, services, and company information
- Provided primary customer support to internal and external customers
Retail Specialist
Globe Telecommunication
01.2012 - 01.2015
- Promoted to managing a Kiosk
- Ensures daily quotas are met
- Responsible for opening and closing store
- Closing both cash and card transactions, including the payment machines
- Organize and stack shelves
- Sell products and services
- Accepts bill payments
- Shipping/receiving, stocks control
Education
Bachelor of Science - Information Technology
ACLC College
10.2011
Skills
- Customer service skills
- Inventory Check
- Report preparation
- Selling
- Stock control
- Supervision
- Desktop Installation and Maintenance
- Network Configuration
- Software Installation
- PHP
- MYSQL
- HTML
- VB6
- WordPress Web Development
- MS Office
- PC Troubleshooting
- Vehicle patrol
- Community engagement
- Report writing
- Patrol oversight
- Inspections
Skills
Very Good, Excellent, Excellent, Excellent, Very Good, Excellent, Excellent, Excellent, Good, Good, Very Good, Very Good
Timeline
Community Service Officer
Metropolitan Airports Commission MSP APD
01.2023 - Current
Driver (Courier)
Amazon
06.2020 - 04.2022
Beulah Meat Products
09.2019 - 05.2020
Retail Consultant
Telstra
09.2019 - 05.2020
Remote - Junior Web Developer
GTM Marketing Inc.
10.2018 - 07.2019
Sales Consultant
Ford Auto Dealership
08.2016 - 12.2016
Proprietor/Owner Customer Service Representative
Wonderland Mania Party Shop
04.2016 - 07.2019
Customer Service Representative
Etisalat
05.2015 - 05.2016
Retail Specialist
Globe Telecommunication
01.2012 - 01.2015
Bachelor of Science - Information Technology
ACLC College
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