Victoria Herrera

Expected in May 2025

• Reported unusual conditions and questionable items to supervisor for corrective action
• Maintained logs of all activities performed while on duty
• Patrolled assigned areas in a vehicle to ensure public safety and security
• Assisted with traffic control during special events, such as parades or sporting events
• Responded to calls for service from the public regarding suspicious activity or disturbances
• Utilized radio communication systems to report incidents and receive instructions from dispatch personnel

• Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales
• Worked with sales and providing customers their products after transactions
• Negotiated and closed deals with minimal supervision
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
• Observed customer behavior in order to spot security threats and report them to supervisors
• Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Collected animal waste from walks and disposed of it in trash cans or approved receptacles
• Used an effective bathing and grooming procedure for dogs to remove dirt, loose hair, parasites, and hair mats
• Contributed to client retention by consistently providing excellent customer service to both clients and pets
• Worked shifts ranging from 7 to 8 hours, supervising 4 to 6 animals in kennels or holding pens
• Spoke with customers about lodging, grooming, daycare services, and pricing, as well as cross-selling pet food, treats, and toys
• Restocked supplies and rotated items to keep teams productive and prevent perishable goods from expiring
• Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.