Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fiama Vasquez

Atlantic City

Summary

Dynamic healthcare professional with extensive experience at Atlanticare Regional Medical Center, excelling in patient navigation and crisis intervention. Proven ability to conduct intake assessments and connect clients with vital community resources, enhancing patient care and satisfaction. Skilled in referral management and committed to maintaining confidentiality in all interactions.

Overview

10
10
years of professional experience

Work History

PREP Navigator

Atlanticare Regional Medical Center
Atlantic City
07.2022 - Current
  • Monitored and addressed patient concerns regarding services and navigation issues.
  • Educated patients on facility layout, services, and available resources.
  • Connected clients with local organizations that can provide additional assistance or specialized services if necessary.
  • Conducted HIV risk assessments and provided tailored prevention counseling sessions.
  • Initiated referrals for medical care, mental health counseling, substance abuse treatment and other social services as needed.

Front Desk Receptionist

Atlanticare Regional Medical Center
Atlantic City
07.2019 - 07.2022
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with check-in and check-out procedures, ensuring smooth guest transitions.
  • Processed payments and managed cash transactions securely at the front desk area.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Medical Assistant

Pain Management Center
Northfield
01.2015 - 07.2019
  • Assisted patients with intake procedures and medical history documentation.
  • Prepared examination rooms and ensured necessary equipment was ready for use.
  • Educated patients on treatment plans and pain management techniques effectively.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Education

High School Diploma -

Pleasantville High School
Pleasantville, NJ
06-2013

Skills

  • Patient navigation
  • Intake assessment
  • HIV risk assessment
  • Referral management
  • Community resource connection
  • Crisis intervention
  • Customer service
  • Scheduling appointments
  • Cash handling

Languages

Spanish
Professional

Timeline

PREP Navigator

Atlanticare Regional Medical Center
07.2022 - Current

Front Desk Receptionist

Atlanticare Regional Medical Center
07.2019 - 07.2022

Medical Assistant

Pain Management Center
01.2015 - 07.2019

High School Diploma -

Pleasantville High School

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