Fidel Gonzalez III
Battle Creek,MI
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Screen Printing
CACC-Screen Printing
- Enhanced print quality by performing routine maintenance and cleaning on screen printing equipment.
Shoe Store Employee
DTLR
Lakeview
09.2023 - Current
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Cook
Buffalo Wild Wings
Battle Creek, MI
09.2022 - 01.2023
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Machine Operator
Denso Manufacturing
Battle Creek, MI
01.2022 - 06.2022
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
Education
No Degree -
Albion College
Albion, MichiganGraphic communication tech
Calhoun Area Career Center
Battle Creek, MIHigh School Diploma -
Lakeview High School
Battle Creek, MI05-2022
Skills
- OSHA- 10 hour general industry safety and health (Certified)
- played football for a decade, including college at Albion College, balancing school/athlete lifestyle
- 2 years of Customer service experience
- Gained time management skills by balancing school, home work, and playing sports throughout my whole life
- Learned how to take care of my body, by working out, and staying active to maintain lifting light/heavy items
- Product knowledge expertise
- Reliability and punctuality
- Teamwork and collaboration
- Problem-solving
- Customer service
- Critical thinking
- Customer relations
- Attention to detail
Awards
- 10-hour General Industry Safety and Health
- Bronze medal for 800 meter dash in the Mega Star meet
- Most Valuable Sprinter on the 2022 track team, 05/01/22
Certification
- 10 hour general industry safety and health certification
-Date of issue: 10/26/2020
-Trainer: Andrea Foster-Mack
Languages
English
Native or Bilingual
Timeline
Shoe Store Employee
DTLR
09.2023 - Current
Cook
Buffalo Wild Wings
09.2022 - 01.2023
Machine Operator
Denso Manufacturing
01.2022 - 06.2022
Screen Printing
CACC-Screen Printing
No Degree -
Albion College
Graphic communication tech
Calhoun Area Career Center
High School Diploma -
Lakeview High School