Fidelina Marchena De Pena
The Bronx,NY
Overview
2025
2025
years of professional experience
Work History
Kitchen Server
Child Nutrition Program at Sacred heart
The Bronx, NY
09.2023 - Current
- Served food and beverages, keep well stock and on all food and all supplies needed.
- Assisted in preparing breakfast, snacks, lunch and afterschool food at school.
- Managed multiple tasks simultaneously in a fast-paced environment while maintaining quality standards.
- Conducted closing duties such as cleaning kitchen equipment and mopping floors at the end of shift.
- Daily tasks to keep well-stocked and fresh, non-expired supplies, and every task that needs to be done.
Front Desk Office Manager
Morris Spa Salon
The Bronx, NY
01.2013 - 12.2014
- Managed front desk operations, including answering phones, filing documents and scheduling appointments.
- Resolved conflicts between customers or staff members in a professional manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Processed payments from customers using various payment methods like cash, checks or credit cards.
- Greeted visitors and ensured they are directed to the appropriate personnel.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coordinated daily office activities, such as ordering supplies, maintaining records and managing mail distribution.
Fitness Instructor
ShapeUpNYC
The Bronx, NY
- Volunteer Community Group fitness classes.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
Education
Some College (No Degree) - Early Childhood Assistant
Bronx Community College
Bronx, NY01-2018
High School Diploma -
Centro Educativo Marillac
Dominican Republic09-1999
Skills
- Food quality control
- Food storage
- Cleanliness standards
- Memory retention
- Hospitality service expertise
- Positive and professional
- Customer service
- Food safety oversight
- Safe food handling
- Allergy awareness
- First Aid/CPR/AED
- Dependable and responsible
- Time management
Timeline
Kitchen Server
Child Nutrition Program at Sacred heart
09.2023 - Current
Front Desk Office Manager
Morris Spa Salon
01.2013 - 12.2014
Fitness Instructor
ShapeUpNYC
Some College (No Degree) - Early Childhood Assistant
Bronx Community College
High School Diploma -
Centro Educativo Marillac