Fidelis Langdji
Ellenwood,GA
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
8
8
years of professional experience
Work History
Scheduling Assistant (Part-Time)
Wound Master Care
01.2020 - 08.2024
- Scheduled and confirmed appointments for patients and healthcare professionals, optimizing resource and time management
- Managed daily and weekly schedules for wound care specialists, ensuring timely communication of appointments and changes
- Served as the primary contact for patients and providers regarding scheduling inquiries, addressing questions and concerns effectively
- Followed up with patients to confirm attendance and provide appointment reminders
Retail Associate
Red Apple Farmers Market
01.2017 - 03.2020
- Provided exceptional customer service, assisting with inquiries and product selections
- Operated cash registers, accurately processing transactions and maintaining cash drawer integrity
- Collaborated with team members to ensure a clean and organized store environment
- Assisted with inventory management and restocking as needed
Education
High School Diploma -
Government High School
Noni Cameroon08-1972
Skills
- Excellent customer service and communication
- Strong numerical and cash handling abilities
- Proficient in point-of-sale (POS) technology
- Ability to thrive in fast-paced environments
- Detail-oriented with strong organizational skills
- Team player with a strong work ethic
- Quick learner and adaptable
- Maintaining confidentiality
References
Available upon request.
Volunteer Experience
Special Event Volunteer, Bowie, MD, 08/01/16, 01/01/17, Supported event planning and execution by organizing materials and assisting attendees., Developed strong communication skills while engaging with diverse groups., Contributed to positive community impact through teamwork and collaboration.
Languages
English
Professional Working
French
Professional Working
Timeline
Scheduling Assistant (Part-Time)
Wound Master Care
01.2020 - 08.2024
Retail Associate
Red Apple Farmers Market
01.2017 - 03.2020
High School Diploma -
Government High School
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