Fiel Pajarillo Bernardo
Laundry Supervisor
Chula Vista,California
Summary
Dynamic laundry operations professional with extensive experience at Royal Viking Lines, excelling in staff supervision and workflow management. Proven track record in quality inspection and machine maintenance reporting, ensuring efficient service delivery. Committed to enhancing guest satisfaction through meticulous attention to detail and effective communication.
Overview
8
8
Certifications
40
40
years of professional experience
Work History
store associate
Dollar Tree store
10.2023 - 05.2024
- Positon: store associate
Holiday Inn Hotel
03.2023 - 10.2023
Fish Butcher
Seafood City
01.2023 - 02.2023
Laundry Master
Singa Shipping Agency
07.1992 - 08.1993
- Responsible of running the Ship’s Main Laundry
- Ensures Laundry supplies are always used efficiently.
- Ensures Laundry Machineries are always operated properly, in accordance with the manufacturer specifications.
- Promptly and professionally communicates planned and unplanned Laundry maintenance needs to the Technical Department via the defect reporting system, following up/escalating as appropriate to minimize impact on Laundry services.
- Supervises and motivates all Laundry personnel
- Knows team’s role descriptions, delivers them to all team members (new joiners, returning crew and promoted crew), and communicates clear expectations based on each role description.
- Schedules Laundry personnel efficiently and effectively.
- Meets with personnel at least weekly to communicate changes in policy or operational requirements.
- Royal Viking Lines (R V L)
- Job Description:
Laundry Valet Runner
Manila Midtown Ramada Hotel
03.1987 - 04.1988
- Responsible for running the Dry Cleaning area as well as delivering all the Dry Cleaned and Laundered/Pressed clothes of the Hotel Guest.
- Ensures that the area of responsibilities has been cleaned and free from any hazards.
- Responsible of maintaining the Dry Cleaning machine fully operational and report any defects to the Engineering Technician as always.
- Job Description:
Laundry Receiving Staff
Saudi Martinizing Laundry
11.1984 - 11.1985
- Responsible for receiving and checking all in-coming and Out-going Laundry/Dry Cleaning items from the customers.
- Ensures that all items have been check for any discrepancies or any damaged before proceeding to the processing area.
- Ensures that instructions treatment for a special or delicate materials be given to the operators in order to avoid any damages of the fabrics.
- Ensures that the final check for all finished items have done before the releasing.
- Job Description:
Education
High School Diploma -
Manila High School
Intramuroz, Manila Philippines03.1976
Skills
Laundry operations management
Linen room coordination
Stain removal treatment
Inventory control
Machine maintenance reporting
Staff supervision
Scheduling workflow management
Quality inspection
Safety procedures
Guest service
Certification
Consolidated Maritime = Firefighting, First Aid at Sea, SOLAS
Accomplishments
- Employee of the Month
- For achieving Runner Up Employee of the Month, Grand Princess, April 2006
Awards
$50 Service Award, In Recognition of Going The Extra Mile
RELATED LEARNING EXPERIENCE AS A LAUNDRY MASTER
- Midtown Ramada Hotel
- "One Hour"Martinizing Laundry
- Singa Shipping Agency
- Magsaysay Maritime Shipping Corp.
Objective
Be the Consummate Host by leading a team that delights and serves our passengers and crew members by providing consistently excellent laundry service while maintaining cost efficiency.
Timeline
store associate
Dollar Tree store
10.2023 - 05.2024
Holiday Inn Hotel
03.2023 - 10.2023
Fish Butcher
Seafood City
01.2023 - 02.2023
Laundry Master
Singa Shipping Agency
07.1992 - 08.1993
Laundry Valet Runner
Manila Midtown Ramada Hotel
03.1987 - 04.1988
Laundry Receiving Staff
Saudi Martinizing Laundry
11.1984 - 11.1985
High School Diploma -
Manila High School