Katrina Alfrey
Topeka,KS
Summary
Dynamic professional with extensive experience in laundry operations at Heritage Grove Estates, excelling in workflow optimization and inventory management. Proven ability to enhance client satisfaction through effective communication and attention to detail. Skilled in stain removal techniques and committed to maintaining safety compliance in all tasks.
Overview
28
28
years of professional experience
Work History
Laundry Attendant
Heritage Grove Estates
Topeka, Kansas
05.2025 - Current
- Operated washing machines and dryers for effective laundry processing.
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Sorted and classified linens based on fabric type and cleaning requirements.
- Inspected laundry for stains and damage before processing items.
- Folded, hung, and packaged clean laundry for resident distribution.
- Maintained cleanliness and organization of laundry area to ensure safety.
- Assisted staff in managing laundry supplies inventory to ensure adequate stock levels.
- Implemented best practices to streamline workflow in laundry operations, enhancing processing speed.
- Communicated with team members to coordinate daily laundry tasks effectively.
Fiscal Assistant
Westaff Temp
03.2024 - 02.2025
- I do the Fiscal of the WIC and Nutrition I do the invoice and I do all the tracking of the state and Fedial part of the WIC & Nutrition and I also answer the front office phone as a as administrator assistant.
- KDHE WIC & Nutrition
DSP
Goodlife Innovations
Lawrance, KS
03.2023 - 03.2024
- Assisted residents with daily living activities and personal care needs.
- Administered medications and monitored health conditions as directed by healthcare professionals.
- Maintained a clean and safe environment for residents at all times.
- Collaborated with families to discuss care plans and address concerns effectively.
- Engaged residents in recreational activities to promote social interaction and well-being.
- Documented patient progress and changes in behavior accurately for record-keeping.
- Provided emotional support and companionship to enhance residents' quality of life.
- Trained new caregivers on best practices for resident care and safety protocols.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Administered prescribed medications on a timely basis following care plan instructions.
Mail Processor
Westaff Temp
08.2022 - 03.2023
- Processing Mail for Kancare I get the mail and make sure that all the paperwork is in order and I date stamp it and send it off to the scanners I also get applications package ready to mail off to the consumers I also do a mailing list for Kancare to make sure that consumers get their applications out in time.
- KDHE BTCO
Application Processor
Express temp
10.2021 - 07.2022
- I was processing Applications for rental assistance.
- KERA processing for Kansas Emergency rental assistance
Caregiver
Clo
04.2018 - 01.2020
- I took care of the elderly and disabled adults took clients to and from doctors appointments and I also took clients to and from day center I also took 5 clients on a van rides daily I use the company van that had wheelchair lift I cook clean gave showers pass meds and did activities.
- Caregiver
Cashier
Kwik Shop
04.2018 - 10.2018
- My job duties were to cash out customers, bag groceries, stock shelves, I also cleaned and put truck away when necessary.
Claims Representative
Sitel Group
02.2018 - 04.2018
- I answered all incoming calls for USAA members that had to make a claim. I worked in the FNOL (First Notice of Loss) department. I would work on multiple screens with multiple programs to make the claims. After I took the claim I would forward all of the members' information to an adjuster.
- USAA Claims Representative
Babysitter
In Home Daycare
03.2016 - 01.2017
- I took care of 5 children off and on throughout the years that I had my daycare. I would do all of the necessary work that is needed in order to take care of the children in my care. I also did my own accounting and bookwork.
Store Manager
Subway
01.2014 - 03.2016
- I ran the store in Topeka off of California. I was in charge on the whole store's operation while I was there. I also was in charge of hiring and firing all new employees. I did the scheduling, inventory, ordering, and stocking as well. I would assist in making the party platters and bread when necessary.
Caretaker
Sandra's Adult Foster Home
06.1998 - 03.2008
- I helped take care of all of the residents in the home. I would assist in all personal hygiene, feeding, light house work, handing out medication, doing treatments, and post mortem care.
Education
GED -
Astoria High
Astoria, OR05-1998
Skills
- Laundry equipment operation
- Stain removal techniques
- Steam cleaning
- Linen folding
- Item sorting
- Laundry distribution
- Quality control
- Hygiene maintenance
- Safety compliance
- Inventory management
- Inventory documentation
- Inventory data tracking
- Laundry inventory management
- Workflow optimization
- Time management
- Task prioritization
- Customer service
- Client management
- Customer relationship management
- Team collaboration
- Team engagement techniques
- Effective communication
- Attention to detail
- Organizational skills
- Process documentation
- Flexibility in operations
- Critical thinking
- Billing management
- Heavy equipment handling
- Laundry operations management
- Laundry management software
- Task prioritization
References
- Shawn Morgan, 785-581-6545
- Sandra Peterson, 702-504-8372
- Daniel Alfrey, 702-713-4408
- Nichole Elloit, 785-633-8908
Timeline
Laundry Attendant
Heritage Grove Estates
05.2025 - Current
Fiscal Assistant
Westaff Temp
03.2024 - 02.2025
DSP
Goodlife Innovations
03.2023 - 03.2024
Mail Processor
Westaff Temp
08.2022 - 03.2023
Application Processor
Express temp
10.2021 - 07.2022
Caregiver
Clo
04.2018 - 01.2020
Cashier
Kwik Shop
04.2018 - 10.2018
Claims Representative
Sitel Group
02.2018 - 04.2018
Babysitter
In Home Daycare
03.2016 - 01.2017
Store Manager
Subway
01.2014 - 03.2016
Caretaker
Sandra's Adult Foster Home
06.1998 - 03.2008
GED -
Astoria High