Figo Nathaniel
Overview
3
3
years of professional experience
Work History
Barista/Cashier/Baker
85c Bakery Cafe
02.2022 - 04.2025
- Welcomed and serve 100+ customer assisting with prepared and served a wide variety of espresso, tea beverages, and pastry orders while maintaining quality and consistency.
- Operated POS system efficiently, handling cash, card, and mobile payments with zero discrepancies.
- Assisted in baking fresh pastries and breads daily, following standardized recipes and food safety protocols.
- Worked collaboratively with a diverse team to fulfill large orders and manage high-volume rush periods.
- Trained new hires on customer service best practices, drink preparation, and bakery procedures.
Shopper(Seasonal)
Whole Food Market
06.2024 - 08.2024
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Associate Front Desk Assistant
AM Essential Legal Documents
01.2022 - 05.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
Associate of Science - Business/Social And Behavioral Sciences
Pasadena City College
Pasadena, CA06-2023
Skills
- Customer Service
- Communication
- Teamwork
- Time Management
- Strong Work Ethic
- Adaptability
- Attention to Detail
- Cash Handling
- POS System Operation
- Cleaning and Sanitation
- Food Preparation
- Stocking and Inventory
- Basic Math
Timeline
Shopper(Seasonal)
Whole Food Market
06.2024 - 08.2024
Barista/Cashier/Baker
85c Bakery Cafe
02.2022 - 04.2025
Associate Front Desk Assistant
AM Essential Legal Documents
01.2022 - 05.2022
Associate of Science - Business/Social And Behavioral Sciences
Pasadena City College
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