Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Filipe Cunha

Everett,MA

Summary

Over one and a half years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.

Overview

7
7
years of professional experience

Work History

Courier

FedEx:Ground
11.2021 - Current
  • Drove safely at all times to avoid accidents and harm.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Followed company policies and procedures during shift.
  • Verified package information to check for accuracy and completeness.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Contacted customers to confirm delivery details and locations.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Obtained signatures for delivery documents and packages.
  • Delivered packages to customer doorsteps and business offices.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Managed delivery route for optimal use of time and fuel.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Lead Court Monitor

Sky Zone Trampoline Park
11.2016 - 11.2021
  • Kept games moving by maintaining game rules and managing game conflicts.
  • Enforced gymnasium policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
  • Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
  • Monitored treatment of victims with focus on safety.
  • Fielded public issues and complaints.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Trained staff members on conducting events and following safety procedures.
  • Transported and escorted program participants to and from activities.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Monitored participation in recreational activities to provide assistance to participants.

Education

High School Diploma -

Everett High School
Everett, MA
06.2019

Skills

  • HAZMAT Protocols
  • Road Construction
  • HIPAA Compliance
  • Project Requirements
  • Heavy Lifting
  • Resolving Shipping and Delivery Problems
  • Secure Loads
  • Performance Improvement
  • Excellent Driving Skills

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Courier

FedEx:Ground
11.2021 - Current

Lead Court Monitor

Sky Zone Trampoline Park
11.2016 - 11.2021

High School Diploma -

Everett High School

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Filipe Cunha