Filomena Lattimore
Las Vegas
Summary
- Strong customer service skills; Professional telephone etiquette
- Skilled at learning new concepts quickly, work well with others
Overview
18
18
years of professional experience
Work History
Forklift Operator
Carparts.com
Las Vegas
06.2019 - 12.2024
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Prepared documentation to track and report on damaged or missing items.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Organized storage areas to maximize movement and minimize labor.
- Reviewed work orders to check correctness of deliveries.
Assistant Front End Manager
Albertsons
Washington
06.2014 - 05.2019
- Trained new team members in cash register operation, stock procedures, and customer services.
- Offered customers carry-out service at completion of transaction.
- Answered customers' questions about products, prices, and availability.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Adhered to social distancing protocols and wore mask or face shield.
- Processed sales, returns, and exchanges using POS register system.
- Answered customers' questions and provided information on store procedures or policies.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Count all cashiers' tills at the end of their shift, and have them write the log.
Cashier
Walmart
Saint George
08.2015 - 09.2016
- I assisted customers in finding items and departments they might have been looking for.
- I rang up customers' items and assisted them with other things they might have needed.
- Kept my workspace clean, and my register neat.
- Performed other duties as assigned by management.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Scanned items and checked pricing on cash register for accuracy.
Care Provider
Crystal Stairs, Inc.
L.A.
02.2014 - 08.2015
- Prepared meals for children; transported them to and from school; assisted children with homework
- Bathed children and got them ready for school
- Washed dishes and cleaned house
- Ensured that all safety protocols were followed while working with clients in their home environment.
- Contacted medical providers on behalf of clients to follow up on appointments.
Receptionist
EZ Bails Bond
Compton
02.2010 - 12.2013
- Greeted each customer professionally and positively
- Cashier
- Answered the phones; made copies, used the fax machine
Customer Service
Golden Bird Chicken
Los Angeles
03.2007 - 11.2009
- Served Customers with a smile; cashiers
- Assisted in cleaning counters, mopping, restocking
Cashier
JC Pennys
Carson Mall
11.2006 - 01.2007
- Assisted customers with their questions
- Sorted clothing as needed and adjusted items that were out of place
- Smiled and greeted the customers as they walked in the store
- Successfully made each customer feel that they made the right choice coming into JC Pennys
Education
High School -
Cesar Chavez Continuation High School
Los Angeles, CA01.2006
Skills
- Forklift operation
- Inventory management
- Equipment maintenance
- Safety protocols
- Material handling
- Team leadership
References
References will be provided upon request.
Timeline
Forklift Operator
Carparts.com
06.2019 - 12.2024
Cashier
Walmart
08.2015 - 09.2016
Assistant Front End Manager
Albertsons
06.2014 - 05.2019
Care Provider
Crystal Stairs, Inc.
02.2014 - 08.2015
Receptionist
EZ Bails Bond
02.2010 - 12.2013
Customer Service
Golden Bird Chicken
03.2007 - 11.2009
Cashier
JC Pennys
11.2006 - 01.2007
High School -
Cesar Chavez Continuation High School