BUSINESS OFFICE MANAGER
Administrative Services | Facility Operations | Procurement & Accountability
Has over 30 years of professional experience in providing administrative support and services with minimum to no supervision. Works closely with senior management in various capacity from finding sound and mind solutions to developing and updating standard of operations. Interviews prospects for employment and assists with pre-employment process. Highly reliable and seasoned in preparing and executing plan of operations to meet necessary requirements yearly. In charge of monitoring and accounting for equipment inventory (EIL) of all procured and suspended medical and office equipment in the clinic. Actively and effectively communicate support and provide services to keep the clinic in operation during COVID-19 pandemic.
Overview
34
34
years of professional experience
3
3
years of post-secondary education
Work History
Program Support Assistant
Pago Pago, Am Samoa
10.2012 - Current
Responsible for providing best administrative support and services to Veterans and Staff
Assisted with writing grants to initiate Rural Health Program for Veterans in remote areas which enabled clinic to provide outreach program and best health care services
Successfully attained additional grant funds to expand clinic to provide Mental Health services and laboratory
Established close relationship with Management and Senior leaders to find solutions when issues arise and affect operations efficiently and effectively
Assisted with writing job descriptions for new positions
Managed to keep clinic in compliance due to restrictions and regulations during COVID 19 pandemic
Successfully performed and accounted for all government purchases and payments made via purchase credit card and checks issued for services and products achieving zero discrepancy in audits
Maintained 100 percent accountability of all equipment assigned to facility
Assigned as PIV Sponsor, initiate PIV enrollment and digital fingerprinting
Performed PIV card activation and password resets for all PIV card holders
Prepares monthly vehicle trip reports, correspondences such as escort letters for Veterans, assists Nurse Manager in updating EOP (Emergency of Operations Procedures), updates Emergency Cascade list, assists with Environmental of Care and Joint Commission inspections
Serve as backup for contracting officer to monitor and supervise four security officers and housekeeping staff during clinical hours of operation.
Provided general program information and assistance
Served as liaison for Engineering, Logistics and Human Resources when called upon
Proofread and edited documents for accuracy and grammar
Ordered and distributed office supplies while adhering to fixed office budget
Performed wide-ranging administrative, financial and service-related functions
Human Resources Tech (CW2)
United States Army Reserve, US ARMY, Pago Pago, Am Samoa
08.1989 - 05.2015
Enlisted (E-6)
Served in US Army as Military Personnel Technician and responsible for coordinating and executing Soldier Readiness Process program each year to assist all Army Reserve Soldiers in American Samoa stand ready for mobilization
Served as Acting Officer in Charge for installation in absence of Installation Commander
Successfully supervised soldiers to carry out administrative missions in preparing all Army Reserve units stand ready in event of emergency deployments
Serve as subject matter expert in Human Resources regarding Army policies and regulations
Was Sponsor for US Army program, Warrior and Family Assistance Center that was established by Chief of Army Reserve to assist Army Reserve soldiers returning from deployment with medical conditions or injuries
Assisted Soldiers in Warrior Transition Unit with maintaining their personnel records for promotions and awards due to them
Successfully assisted deployed Soldier to be awarded Purple Heart in 2008
Was trained as Equipment Operator and Interior Electrician
Attended and successfully completed numerous military trainings and schools over period of 20 years
Recipient of certificates, coins, and awards for recognition of service
Partnered with senior leadership to establish and develop corporate and HR policies and procedures
Advocated for staff members, helping to identify and resolve conflicts
Grant Assistant/Insurance & Compliance Officer/Assistant Financial Officer
Development Bank of American Samoa, Pago Pago, Am Samoa
09.1996 - 09.2012
Assist Grant Writer by researching and finding available and untapped US Federal grants available to assist with future borrowers
Served in different roles and capacity to fulfill mission statement of the Bank
Gather vital information and fact finding relevant to application submission and program requirements
Ensuring all grant reports are complete for internal/external audits and reviews
Assisted Grant Writer in preparing extensive reports for Board of Directors meetings
Created and maintained cost saving home insurance coverage for Loan customers
Collaborated and assisted IT Manager in salvaging and safekeeping all loan records during transition from old data system to new
Served as Acting Loan Manager to Acting Vice President of the Bank at times, supervising over 40 staff members and reporting to Board of Directors
Assist loan customers with severe delinquent accounts by providing favorable and affordable loan repayment plans enabling the Bank to recover from losses
Monitor daily financial transactions and prepare monthly financial reports for audit purposes
Maintained accountability of all company’s fixed assets during tenure
In charge of maintaining records and check disbursement for ASG Student Loan Program and established loan repayment plan for all recipients
Evaluated and monitored supplier and partner relationships to support compliance
Assisted with development of compliance objectives and strategies
Drug Free Financial Analyst/High School Business Teacher
Am Samoa Government, Pago, Am Samoa
Pago
08.1989 - 09.1996
Monitor expenditures and ensure federal guidelines are followed with program initiatives for all public and private high schools
Highly dedicated in teaching students Business subjects (Business Math, Accounting I and II, Recordkeeping and Finance)
Maintained 100% accuracy of accountability for all expenditures for Drug Free Program annually
Monitor spending and prepare financial reports for Program Director
Taught over 100 students at all levels yearly about basic methodology and application of Business education to become successful in business world
Effectively established after hour services to assist students with their homework and projects.
Education
Bachelor of Science - Business Management
United States International University (aka Alliant University)
San Diego
09.1986 - 06.1989
Skills
PROFESSIONAL SKILLSundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Program Support Assistant
Pago Pago, Am Samoa
10.2012 - Current
Grant Assistant/Insurance & Compliance Officer/Assistant Financial Officer
Development Bank of American Samoa, Pago Pago, Am Samoa
09.1996 - 09.2012
Human Resources Tech (CW2)
United States Army Reserve, US ARMY, Pago Pago, Am Samoa
08.1989 - 05.2015
Drug Free Financial Analyst/High School Business Teacher
Am Samoa Government, Pago, Am Samoa
08.1989 - 09.1996
Bachelor of Science - Business Management
United States International University (aka Alliant University)
09.1986 - 06.1989
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