Adept Plumber Technician with a proven track record at Farmers Plumbing Pipe and Drains, enhancing company revenue through complex installations and innovative, energy-efficient solutions. Excelled in system troubleshooting and client-focused project management, blending technical skills like pump installation with exceptional problem-solving abilities. Achieved significant reductions in repair callbacks, ensuring high levels of customer satisfaction.
Overview
5
5
years of professional experience
1
1
5 Yrs. Experience dedicated to fulfilling duties,fast learning
Work History
Plumber Technician
Farmers Plumbing Pipe and Drains
06.2021 - 05.2024
Completed complex plumbing installations for residential and commercial clients, resulting in increased revenue for the company.
Reduced callbacks for repairs by performing thorough diagnostics and implementing long-lasting fixes.
Provided cost-effective solutions by recommending energy-efficient upgrades for clients'' plumbing systems.
Developed detailed proposals that outlined project scope, timeline, materials required, and estimated costs to effectively communicate expectations to clients.
Managed multiple concurrent projects while prioritizing tasks based on urgency levels ensuring timely delivery and customer satisfaction.
Troubleshot diverse plumbing problems to accurately diagnose the root cause before commencing repairs.
Maintained a clean and organized workspace, promoting a professional image while minimizing the risk of accidents or damage to client property.
Improved customer satisfaction by promptly addressing plumbing issues and providing efficient solutions.
Customer Service/Dispatcher at Anderson Commercial Plumbing- Pennine Plumbing/ DC DrainsCustomer Service/Dispatcher at Anderson Commercial Plumbing- Pennine Plumbing/ DC Drains