Summary
Overview
Work History
Education
Skills
Timeline
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Sydni(Finch) Gilbers

Arnold,MO

Summary

Adept at optimizing team productivity and customer satisfaction, my work at Starbucks highlighted my ability to manage operations and foster a team-oriented environment. Skilled in cash handling and adaptability, I excel in fast-paced settings, significantly enhancing service quality and efficiency. My approach combines strong organizational skills with a customer-oriented focus.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Starbucks
Arnold , MO
02.2022 - Current
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Identified needs of customers promptly and efficiently.
  • Fostered a team-oriented environment to increase morale and productivity.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.

Cashier

Circle K
Arnold, MO
07.2021 - 02.2022
  • Checked personal identifications during alcohol and tobacco sales.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Helped with purchases and signed customers up for rewards program.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Used suggestive selling techniques to promote add-on sales.
  • Maintained a clean work environment

Assisant Manager

Subway
Arnold , MO
02.2020 - 07.2021
  • Managed food inventory and made orders to keep the store at par.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained proper cash management throughout all shifts.

Education

Fox High School
Arnold, MO
05-2021

Skills

  • Customer-oriented
  • Online order management
  • Cash handling experience
  • Adaptability and flexibility
  • Multitasking and organization

Timeline

Shift Supervisor

Starbucks
02.2022 - Current

Cashier

Circle K
07.2021 - 02.2022

Assisant Manager

Subway
02.2020 - 07.2021

Fox High School

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Sydni(Finch) Gilbers