Finley Hiser
Barrington,IL
Summary
Dedicated retail professional with strong customer service skills and a focus on problem-solving. Committed to helping customer experiences and driving team collaboration.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate, Customer Service
DICKS Sporting Goods
Deer Park, IL
07.2023 - 02.2026
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment processes.
- Demonstrated product knowledge to educate customers on features and benefits of merchandise.
- Processed transactions efficiently while ensuring compliance with cash handling procedures.
Shift Manager
Mellies Chocolate & Co
Crystal Lake, IL
03.2022 - 02.2026
- Worked busy shifts and oversaw multiple employees.
- In charge of closing the store and ensuring the store was stocked, clean and funds were balanced.
- Helped with chocolate production and stocking all dry goods.
Restaurant Hostess
Brunch Cafe
Fox River Grove, IL
12.2024 - 06.2025
- Managed guest seating and waitlists to optimize restaurant flow and minimize wait times.
- In charge of handling phone calls, packaging to-go orders and checking out customers.
Education
Bachelor of Arts - Sociology & Criminology
Western Kentucky University
Bowling Green, KY05.2029
High School Diploma -
Barrington High School
Barrington, IL05.2025
Skills
- Customer service
- Reliability and flexible schedule
- Problem-solving
- Teamwork and collaboration
Timeline
Restaurant Hostess
Brunch Cafe
12.2024 - 06.2025
Retail Sales Associate, Customer Service
DICKS Sporting Goods
07.2023 - 02.2026
Shift Manager
Mellies Chocolate & Co
03.2022 - 02.2026
Bachelor of Arts - Sociology & Criminology
Western Kentucky University
High School Diploma -
Barrington High School