FInley Yungen
Dayton
Summary
Dedicated professional skilled in client relations and retention, time management, and detailed cleaning. Known for adapting to client needs and optimizing services for enhanced satisfaction. Highly values open communication on the team, and optimizing productivity.
Overview
6
6
years of professional experience
Work History
House Cleaner
Clean Affinity
Portland, OR
02.2025 - Current
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Developed efficient cleaning schedules to optimize time management and ensure client satisfaction.
- Adapted quickly to changing client needs and preferences, tailoring services for enhanced customer experience.
- Executed detailed cleaning tasks, ensuring thorough sanitation and organization of residential spaces.
General Manager
Dogtopia
Lake Oswego, OR
03.2024 - 10.2024
- Directed daily operations to enhance customer and client satisfaction.
- Managed staff schedules, ensuring optimal coverage and productivity across all shifts.
- Inventory management, ordering, and budgets
- Ensured all staff were properly trained and confident
- Interviews and hiring
- Communicating with my local stores to facilitate staff and customers
- Ensured entire building was held to high standards for organization and cleanliness
- Made meaningful connections with clients and customers
- Ensured we always hit our sales goals and did proper in store, community, and online promotion
Animal Caretaker
Tail Wag Inn
Dundee, OR
08.2023 - 01.2024
- Provided daily walks, playtime, and feeding for boarding cats and dogs
- Maintained cleanliness in animal areas, adhering to safety and sanitation standards
- Observed animal behavior, reporting any changes to management for further evaluation
- Baths, brushing, and blow drying of dogs
Animal Caretaker
VCA Hospitals
Salem, OR
08.2022 - 05.2023
- Cared for boarding dogs and cats with feeding, walks, and daily run cleaning
- Assisted in the ER with the Vet Techs
- Assisted the front desk with calls and customers
- Assisted the groomer with dogs and cats
Delivery Driver
Domino's Pizza
Salem, OR
02.2022 - 08.2022
- Part-Time Assistant Manager to cover shifts, open, and train
- Delivered pizzas efficiently, ensuring timely service and customer satisfaction
- Maintained accurate records of deliveries and payments for accountability
- Assisted in training new drivers and in-shop workers on company policies and procedures
- Ensured orders that were taken out were correct
- Ensured store was organized and properly cleaned
Animal Caretaker
Pet Village + Animal Inn
Salem, OR
09.2020 - 01.2022
- Managed 50+ dogs and 10+ cats daily with food, watering, and exercise
- Worked at our sister location solo and managed 50-60 dogs, 10+ cats, litters of puppies, and up to 10 baths daily, as well as check ins and outs
- Worked with my team to optimize productivity and keep all staff and animals safe
- Worked with our trainers to ensure all training dogs got their specific training needs met daily
Education
High School Diploma -
Roberts High School
Salem, OR05-2021
Skills
- Efficient multi-tasker
- Time management
- Communication
- Organization
- Client relations
- Pet handling
Timeline
House Cleaner
Clean Affinity
02.2025 - Current
General Manager
Dogtopia
03.2024 - 10.2024
Animal Caretaker
Tail Wag Inn
08.2023 - 01.2024
Animal Caretaker
VCA Hospitals
08.2022 - 05.2023
Delivery Driver
Domino's Pizza
02.2022 - 08.2022
Animal Caretaker
Pet Village + Animal Inn
09.2020 - 01.2022
High School Diploma -
Roberts High School