Joy Harrrington
Lorena,TX
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction at UHaul Moving and Storage. Skilled in operations management and team building, consistently achieving and surpassing sales goals. Expert in cleaning and sanitization, ensuring health and safety compliance across multiple roles. Cultivates strong client and vendor relationships, driving long-term success and loyalty. Dedicated self storage professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
House Cleaner
Self
Forestburg, TX
09.2022 - 06.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Adhered to professional house cleaning checklist.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Emptied trashcans and transported waste to collection areas.
Warehouse Worker
Animal Works LLC
Boyd, TX
03.2020 - 01.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Retail Data Collector
Retail Data LLC
DFW Metroplex
10.2018 - 02.2020
- Facilitated smooth communication between retail stores and company headquarters by serving as a liaison during site visits.
- Contributed to sales growth by identifying trends from collected data and suggesting improvements in store layout or merchandising strategies.
- Upheld high standards of confidentiality when handling sensitive company information during the course of work duties.
- Ensured timely completion of assignments by managing schedules effectively and prioritizing tasks based on project deadlines.
- Increased workflow efficiency by utilizing advanced technology tools for faster data collection and analysis.
- Improved inventory management through consistent tracking and documentation of products on shelves.
- Enhanced retail data accuracy by diligently collecting and entering product information into the system.
General Manager
Uhaul Moving And Storage
North Richland Hills, TX
09.2017 - 10.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Caregiver, Special Needs
Kelly Torrance
Lincoln City, OR
11.2016 - 04.2017
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Marketing Company Storage Manager
Uhaul Moving And Storage
Fort Worth, TX
03.2015 - 09.2016
- Optimized storage space utilization by implementing efficient warehouse layouts and inventory management systems.
- Reduced storage costs by negotiating better contracts with suppliers and streamlining transportation processes.
- Implemented environmentally friendly practices within the facility, such as recycling programs and energy-efficient lighting systems, reducing operational costs while promoting sustainability efforts across the organization.
- Ensured timely delivery of products to customers through effective coordination with logistics teams and carriers.
General Manager
UHaul Moving and Storage
North Richland Hills, TX
06.2010 - 03.2015
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Skills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Health and safety compliance
- Quality Assurance
- Leadership and team building
- Operations Management
- Efficient multi-tasker
- Customer service
- Effective leader
Timeline
House Cleaner
Self
09.2022 - 06.2024
Warehouse Worker
Animal Works LLC
03.2020 - 01.2021
Retail Data Collector
Retail Data LLC
10.2018 - 02.2020
General Manager
Uhaul Moving And Storage
09.2017 - 10.2018
Caregiver, Special Needs
Kelly Torrance
11.2016 - 04.2017
Marketing Company Storage Manager
Uhaul Moving And Storage
03.2015 - 09.2016
General Manager
UHaul Moving and Storage
06.2010 - 03.2015