Finn Hopkins

• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Managed client relationships through regular check-ins and updates on project progress.

Responsible for guiding customers through their onboarding experience with HubSpot's Marketing, Sales, and Service software.

• Serve as the lead advisor to customers, driving their onboarding experience towards achieving the desired outcomes
• Evaluate a customer's current tech stack, recommend an onboarding approach, and develop a plan to lead the customer to long-term success
• Provide recommendations for marketing and sales best practices, business process, portal configuration/setup, and technology integrations.

Project manager and primary point of contact overseeing website strategy, UX design, and development for a portfolio of high-growth B2B technology companies.

Supported potential SaaS/Tech clients to diagnose their demand generation funnel gaps, overcome their marketing and sales challenges, optimize their software technology stack, accelerate pipeline and ultimately increase revenue.