Finn Taylor
Pickerington
Summary
Experienced customer service professional adept at utilizing knowledge of both the coffee industry and customer service industry to successfully manage operations. Accustomed to adhering to company standards, and treating all customers with kindness and hospitality. Highly motivated and focused. Possesses extensive knowledge of criminological procedures, theories, and research methods, with a strong academic background majoring in Criminology and minoring in Behavior Analysis and Justice Studies. Well-versed in analyzing criminal behavior, legal systems, and investigative techniques, with a focus on evidence-based approaches to crime prevention and justice administration. Experience in correctional settings enriches a comprehensive understanding of criminological procedures and investigative techniques.
Overview
6
6
years of professional experience
Work History
Re-Entry and Community Resources Coordinator
Horizon Prison Initiative
04.2025 - Current
1. Screen applicants and recommend participants for the program.
2. Links clients with services in the community and develop a treatment and release plan for clients.
3. Advocates for the needs of clients within and outside the correctional facility, serve as liaison care givers and service provides.
4. Communicate regularly and effectively both orally and in within with program director at Loci and the executive director of HPI.
5. Attend and participate in re-entry coalitions and community partners in the 5 designated counties.
6. Keeps accurate, clear and timely records and other documentation as required.
7. Submit a monthly report and timesheet of detailed activities
8. Reports to the ORW program director and executive director.
9. Be able to communicate the mission and vision of Horizon Prison Initiative.
10. Attend monthly Interfaith Justice Table Meetings.
11. Conduct speaking engagements with local religious and faith-based groups/organizations within the Central Ohio region, promoting the interfaith aspect of Horizon Prison Initiative.
12. Report monthly contacts with local clergy, religious organization, civic groups, community leaders, and individuals to promote the Horizon program and recruit for volunteers for all Horizon Programs requiring volunteers.
13. Seek volunteers who can represent their faith perspective to all HPI program participants.
BARISTA
Starbucks
09.2019 - 04.2025
- Assist customers in choosing drinks and food, enhancing satisfaction with personalized service.
- Operate and maintain machines, ensuring high-quality output and cleanliness.
- Process payments accurately using POS, ensuring efficient transactions.
- Collaborate with team for smooth operations, fostering a supportive environment.
- Engage with customers, addressing needs through effective communication.
- Streamlined beverage preparation processes while maintaining exceptional quality standards, leading to improved customer satisfaction and reduced wait times
- Orchestrated seamless coordination among team members during peak hours, ensuring efficient service delivery and positive customer experiences
Education
BACHELOR OF CRIMINOLOGY AND CRIMINAL JUSTICE - Behavior Analysis, Justice Studies
Arizona State University
Online10-2025
Skills
- Team Collaboration
- Multitasking
- Communication
- Computer Systems
- Interpersonal Skills
- Problem Solving
- Time Management
- Adaptability
- Data entry
- Work Planning and Prioritization
- Project coordination
- Microsoft Office
LANGUAGES
English (Native), ASL (Highly proficient).
COURSES
- CRIME ANALYSIS Arizona State University Jan 2024 - Feb 2024
- GENDER, CRIME & CRIMINAL JUSTICE Arizona State University Jan 2024 - Feb 2024
- DOMESTIC VIOLENCE Arizona State University Aug 2024 - Oct 2024
- YOUTH AND JUSTICE Arizona State University Oct 2024 - Dec 2024
Timeline
Re-Entry and Community Resources Coordinator
Horizon Prison Initiative
04.2025 - Current
BARISTA
Starbucks
09.2019 - 04.2025
BACHELOR OF CRIMINOLOGY AND CRIMINAL JUSTICE - Behavior Analysis, Justice Studies
Arizona State University