Summary
Overview
Work History
Education
Skills
Timeline
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Finnian Deavers

Cross Plains

Summary

Dynamic Shift Leader with a proven track record at Walgreens, excelling in team leadership and strategic problem-solving. Enhanced service quality through effective training and mentoring, while implementing successful merchandising strategies that boosted sales. Skilled in cash handling and maintaining high customer satisfaction, fostering loyalty and operational efficiency.

Overview

2
2
years of professional experience

Work History

Shift Leader

Walgreens
Cross Plains, WI
09.2025 - 02.2026
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored team members to enhance service quality and operational efficiency.
  • Managed inventory levels, conducting regular audits to minimize discrepancies.
  • Implemented promotional displays and merchandising strategies to boost sales performance.
  • Resolved customer inquiries and complaints, maintaining high satisfaction standards.
  • Monitored cash handling processes, ensuring accuracy and compliance with financial protocols.

Customer Service Associate

Walgreens
Cross Plains, WI
09.2023 - 09.2025
  • Assisted customers with inquiries, providing accurate information and solutions.
  • Processed transactions efficiently, ensuring a smooth checkout experience for customers.
  • Maintained stock levels by organizing merchandise and conducting inventory checks.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Collaborated with team members to achieve daily operational goals and maintain store efficiency.
  • Maintained a high level of product knowledge, providing accurate information to customers.

Education

High School Diploma -

Iforward Online Charter School
Grantsburg, WI
06.2025

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Sales and upselling
  • Strategic thinking
  • Multitasking

Timeline

Shift Leader

Walgreens
09.2025 - 02.2026

Customer Service Associate

Walgreens
09.2023 - 09.2025

High School Diploma -

Iforward Online Charter School