Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Fiona Burburija

Carol Stream,IL

Summary

Attentive One-to-one Special Education Paraprofessional that brings solid background in neurodiverse instruction and classroom management. Compassionate academic professional with strong commitment to building welcoming and inclusive learning environments. Supports teachers with administrative assistance, classroom documentation and supplemental instruction. Upbeat, customer-focused Associate with 8 years of experience in retail environments. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated recent graduate, ready to apply education in the workplace.

Overview

9
9
years of professional experience

Work History

Special Education Paraprofessional

Community Consolidated School District 93
Carol Stream, IL
10.2023 - Current
  • Monitored behavior of students in order to ensure a safe, positive learning environment.
  • Supported the development of social skills through modeling appropriate behavior and interactions with peers.
  • Supervised students during lunch periods, recesses, field trips., ensuring their safety at all times.
  • Collaborated with therapists when necessary to assist students' development of motor skills or sensory processing abilities.
  • Assisted with transitioning from one activity to another throughout the day as needed by the student.
  • Attended professional development sessions related to working with special education populations.
  • Provided disabled students with assistive devices and supportive technology.

Sales Associate Specialist

The Home Depot
Carol Stream, IL
07.2023 - 10.2023
  • Coordinate schedules with customers for appliance deliveries, and installations.
  • Maintain knowledge of products to educate customers on available appliance options and model variations.
  • Promote company programs, warranty sales and seasonal promotions to boost sales.
  • Discuss customer needs to understand preferences and proceeded to narrow down specific appliance recommendations.
  • Greet customers entering appliance showroom proactively and courteously.

Sales Associate Specialist

The Home Depot
Eugene, OR
08.2021 - 06.2023
  • Coordinated schedules with customers for appliance deliveries, and installations.
  • Maintained knowledge of products to educate customers on available appliance options and model variations.
  • Promoted company programs, warranty sales and seasonal promotions to boost sales.
  • Exceeded assigned goals for customer experience, service, revenue and productivity through upselling and cross-selling methods.
  • Discussed customer needs to understand preferences and proceeded to narrow down specific appliance recommendations.
  • Greeted customers entering appliance showroom proactively and courteously.
  • Maintained department and showroom with neat and orderly displays.
  • Trained and mentored new associates in appliance sales and customer service and led full store sales seminars.

Associate

The Home Depot
Carol Stream, IL
12.2014 - 07.2021

Bookkeeper:

  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.

Merchandise Associate:

  • Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
  • Assisted customers in locating desired items and provided advice on product features.
  • Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
  • Provided training and guidance for new employees in merchandising practices.
  • Greeted store customers, offered assistance and thanked each for patronage.

Education

Bachelor of Arts - Educational Foundations

University of Oregon
Eugene, OR
06.2023

Some College (No Degree) - General Education

College of DuPage
Glen Ellyn, IL

Skills

  • IEP Compliance
  • Special Needs
  • Seizure Management
  • Personal Hygiene Assistance
  • Mobility Assistance
  • Feeding Assistance
  • Sales Expertise
  • Order Processing
  • Teamwork and Collaboration
  • Time Management
  • Positive and Professional
  • Friendly and Outgoing
  • Problem-Solving
  • Relationship Building

Volunteer Work

  • Carol Stream Youth Cheerleading Association assistant coach for 6 years from 2012-2018.
  • Ran The Home Depot Kid's Workshop and aided children in basic wood-making skills.
  • Ran The Home Depot Do it Herself workshop and empowered women to work with power tools.

Timeline

Special Education Paraprofessional

Community Consolidated School District 93
10.2023 - Current

Sales Associate Specialist

The Home Depot
07.2023 - 10.2023

Sales Associate Specialist

The Home Depot
08.2021 - 06.2023

Associate

The Home Depot
12.2014 - 07.2021

Bachelor of Arts - Educational Foundations

University of Oregon

Some College (No Degree) - General Education

College of DuPage
Fiona Burburija