Fiona Feng
Huntington,WV
Summary
Dynamic student passionate about integrating interpersonal skills with business initiatives. Committed to continuous development and eager to deepen expertise in finance, management, and marketing. A diverse background in retail, hospitality, and academia has fostered the ability to build lasting client relationships, support team goals, and drive growth.
Overview
2
2
years of professional experience
Work History
Bistro Attendant
Marriott Courtyard
04.2023 - 04.2024
- Strengthened client relations by resolving guest concerns and ensuring high satisfaction levels, maintaining a high 4-star rating
- Managed financial transactions and the POS system in under 2 minutes
- Developed problem-solving and time-management skills in a fast-paced restaurant environment.
- Upheld the highest standards of cleanliness and food safety skills
- Consistently reached customer satisfaction and bonus earnings of $100/month
Sales Associate
Dillard’s – Jewelry Department
06.2022 - 03.2023
- Consistently exceeded 2x the sales goals by applying sales techniques.
- Built long-term client relationships through personalized service and follow-up within 30 days.
- Analyzed customer preferences to recommend products, increasing upsell opportunities.
Education
Bachelor of Business Administration - Business Management, Marketing
Marshall University
Huntington, WV05.2028
Undergraduate Coursework -
Brazosport College
Lake Jackson, TX05.2025
Esthetician License -
Natural Images Beauty
Clute, Texas01-2025
Skills
- Leadership
- Strong Collaboration
- Time Management
- Customer service
Accomplishments
- AP Capstone Diploma Recipient
Languages
Chinese (Mandarin)
Limited Working
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoy experimenting with different ingredients and flavors in the kitchen, I can make a mean old fashioned!
Timeline
Bistro Attendant
Marriott Courtyard
04.2023 - 04.2024
Sales Associate
Dillard’s – Jewelry Department
06.2022 - 03.2023
Bachelor of Business Administration - Business Management, Marketing
Marshall University
Undergraduate Coursework -
Brazosport College
Esthetician License -
Natural Images Beauty