Fiona Garcia
Moline,IL
Summary
I am currently in college to get Office Certification and will continue for better education.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Hostess
JIMMY'S EGG
04.2022 - 01.2025
- Greet Customers
- Answer phones
- Help take orders and drink orders
- Do the to go orders
- Assist customers and help coworkers
Customer Service Representative
MAXIMUS
02.2021 - 05.2021
- Answering phones
- Typed down information
- Giving information about general questions
Crew Chief
IHOP
05.2012 - 12.2020
- Maintained focus and attentiveness to ensure task accuracy.
- Server
- Hostess
- Manager
- Answer phones.
Education
Office Specialist Certificate - Business Administration
South Texas College
McAllen, TX04-2025
High school diploma -
Sharyland High School
Sharyland, TX06.2011
Skills
- Microsoft Office
- Office experience
- Organizational skills
- Communication skills
- Typing
- Customer service
- Effective multitasking
Certification
Driver's License, 01/01/23, 01/01/31
- Food Handler Certification (FHC) - State Health Departments.
Timeline
Hostess
JIMMY'S EGG
04.2022 - 01.2025
Customer Service Representative
MAXIMUS
02.2021 - 05.2021
Crew Chief
IHOP
05.2012 - 12.2020
Office Specialist Certificate - Business Administration
South Texas College
High school diploma -
Sharyland High School
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