Summary
Overview
Work History
Education
Skills
Timeline
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Fiona Kahan

Nevada City,CA

Summary

Extremely professional, outgoing, friendly team player! I thrive on problem solving and love the challenge of something new coming my way. Well versed in communicating with guests, quickly and respectfully solving any issues and creating a happy and efficient work environment for the clients and my team.

Overview

5
5
years of professional experience

Work History

Social Media Marketing Assistant

The Holbrooke Hotel
03.2023 - Current
  • Enhanced user experience on company website through regular updates of blog posts and other content items.
  • Collaborated with marketing teams to design visually appealing graphics and promotional materials for campaigns.
  • Increased audience engagement with well-timed and targeted social media campaigns.
  • Boosted brand awareness by creating and managing engaging social media content.

Front Desk Receptionist

The Holbrooke Hotel
03.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Organized and maintained files and records to ensure up-to-date documentation.

Partial Owner

Highsociety
01.2020 - 01.2022
  • Built relationships with key industry partners to foster collaboration and drive mutual success.
  • Oversaw daily operations to ensure smooth functioning of all business aspects, from inventory management to customer satisfaction.
  • Delivered exceptional customer service by addressing inquiries promptly and resolving issues proactively to build loyalty among clients.
  • Adapted business strategies in alignment with evolving industry trends leading to sustained growth and profitability.

Education

None - Early Childhood Education

Santa Barbara City College
Santa Barbara, CA

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Telephone Etiquette
  • Problem-solving skills
  • Team Collaboration
  • Scheduling

Timeline

Social Media Marketing Assistant

The Holbrooke Hotel
03.2023 - Current

Front Desk Receptionist

The Holbrooke Hotel
03.2023 - Current

Partial Owner

Highsociety
01.2020 - 01.2022

None - Early Childhood Education

Santa Barbara City College

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Fiona Kahan