Mayce Ryan
Summary
A highly motivated employee with a desire to take on new challenges and advance professional career in marketing. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly developing new skills.
Overview
3
3
years of professional experience
Work History
Social Media Marketing Assistant
Monarch Social Media Marketing
02.2024 - Current
- Boosted brand awareness by creating and managing engaging social media content.
- Increased audience engagement with well-timed and targeted social media campaigns.
- Developed a consistent brand voice for effective communication across all social platforms.
- Analyzed data to optimize strategies for improved reach and engagement on various platforms.
- Researched industry trends to ensure the implementation of current techniques in digital marketing efforts.
- Managed multiple projects simultaneously, prioritizing tasks for efficient completion within deadlines.
Server/Social Media Manager
Paninis Bar and Grill
08.2021 - Current
- Navigated incoming phone calls efficiently, delivering professional assistance to guests by addressing inquiries and proficiently handling reservation requests.
- Tactfully promoted additional menu items to customers, resulting in increased sales.
- Energetically conveyed enthusiasm and in-depth knowledge about the restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Created engaging content for multiple social media platforms, such as Instagram, and Facebook
- Recommended changes in processes or procedures based on feedback from customers or colleagues.
Hostess/Expo
Divine FSW
12.2020 - 08.2021
- Contributed creative concepts for social media content for the launch of the new restaurant.
- Developed and maintained exceptional customer service skills, consistently ensuring positive interactions and resolving inquiries with a customer-centric approach.
- Demonstrated effective communication, empathy, and problem-solving abilities to enhance customer satisfaction and contribute to a positive overall experience.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Maintained a keen eye for quality control, ensuring all orders met established standards.
Education
Some College (No Degree) - Interior Design
Kent State University
Kent, OHHigh School Diploma -
Tallmadge High School
Tallmadge, OH06-2022
Skills
- Customer Service
- Relationship Building
- Social Media Marketing, Promotions and Management
- Content Marketing
- Strategic Planning
- Market Research
- Adaptability and Learning Agility
Timeline
Social Media Marketing Assistant
Monarch Social Media Marketing
02.2024 - Current
Server/Social Media Manager
Paninis Bar and Grill
08.2021 - Current
Hostess/Expo
Divine FSW
12.2020 - 08.2021
Some College (No Degree) - Interior Design
Kent State University
High School Diploma -
Tallmadge High School
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