Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fiona Liebson

Kittery,ME

Summary

Proven professional with experience at Northern Waters Outfitters, adept in customer service and scheduling appointments. Excelled in creating welcoming environments, enhancing organizational efficiency, and leading with empathy. Demonstrated commitment to safety and environmental education, showcasing exceptional communication and leadership skills. Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

3
3
years of professional experience

Work History

Campground & Office Attendant/Raft Guide

Thomas D'amour, Northern Waters Outfitters
03.2022 - 07.2024
  • Greeted visitors professionally, providing a welcoming atmosphere and assisting with their needs.
  • Assisted with scheduling appointments and meetings, maximizing time management for staff members.
  • Handled phone calls courteously, directing them to appropriate departments or taking messages when necessary.
  • Worked closely with management to maintain clean, safe and appealing property.
  • Facilitated smooth arrivals and departures of large groups through effective communication and organizational skills.
  • Demonstrated commitment to environmental stewardship by educating guests about local ecosystems and Leave No Trace principles during trips.
  • Implemented emergency response plans as needed, maintaining calm under pressure and prioritizing guest safety above all else.
  • Led groups of varying sizes and skill levels down challenging river routes, adapting guiding techniques to suit each group''s abilities.

Family Nanny

Hannah Ryan
10.2023 - 04.2024
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Played games, worked on puzzles, and read books to young children.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
  • Assisted children with homework assignments and special projects across different subjects.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.

Family Nanny

Samantha Arnold
12.2021 - 02.2022
  • Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
  • Established open communication with parents for seamless coordination in children''s daily routines and schedules.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Taught children everyday skills and language.
  • Prepared tasty, healthy meals for children to encourage good eating habits.

Education

LIberal Studies

Southern Maine Community College
South Portland, ME
11.2026

GED -

Robert W Traip Academy
Kittery, ME
06.2023

Skills

  • Scheduling appointments
  • Filing systems
  • Mail handling
  • Supply Ordering
  • Calendar Management
  • Customer Service

Timeline

Family Nanny

Hannah Ryan
10.2023 - 04.2024

Campground & Office Attendant/Raft Guide

Thomas D'amour, Northern Waters Outfitters
03.2022 - 07.2024

Family Nanny

Samantha Arnold
12.2021 - 02.2022

LIberal Studies

Southern Maine Community College

GED -

Robert W Traip Academy

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Fiona Liebson