Fiona Raney
Cedar Rapids,IA
Summary
Dedicated and enthusiastic job seeker with a proven track record of strong organizational skills, seeking to secure a Study Abroad Advisor position. Committed to assisting students in achieving their academic goals, eager to utilize my passion and hardworking nature to provide invaluable guidance and support. With a genuine interest in helping individuals navigate the study abroad experience, they are confident in their ability to contribute positively to the success of both students and the institution.
Overview
7
7
years of professional experience
Work History
Service Manager
Hy-Vee Inc.
01.2023 - Current
- Assist the Lead Accountant on cash accountability, invoices, process accounts and payments.
- Resolved customer complaints in professional and timely manner.
- Train new employees by providing knowledge of specific store tasks, policies and goals.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Developed strong relationships with employees, fostering trust and open communication around scheduling concerns or requests for accommodations.
Professor Assist of German 103
Cornell College
11.2023 - 12.2023
- Enhanced student understanding by designing interactive and engaging lectures.
- Tutored and assisted children individually or in small groups to help master assignments and reinforce learning concepts.
- Prepared students for standardized exams by reviewing key content areas and providing targeted practice opportunities with test-taking strategies.
- Enhanced student proficiency in German by incorporating immersive language activities and real-life scenarios into lesson plans.
General Manager
Dairy Queen
01.2018 - 01.2023
- Promoted to Assistant Manager within first year of employment
- Promoted to General Manager of the store in Spring 2022.
- Established and maintained weekly scheduling systems
- Gained expertise in leading and managing teams
- Managed new employee recruitment and payroll activities while overseeing truck inventory and organization. Orchestrated quarterly POS setup and performed accurate cash drawer counts.
- Acquired accounting expertise through payroll management and collaboration with the accountant.
- Strengthened abilities in communication and time management through collaboration with maintenance companies, bank tellers, and food distributors.
- Provided top-notch customer assistance.
Education
European Studies -
Frei Universität Berlin
Berlin, GermanyGerman Studies -
Cornell College
12.2023
Skills
- Cultural Adaptability
- Foreign language proficiency
- Excellent Communication
- Relationship Building
- Emotional Support
- Interpersonal Relationships
- Peer Mentoring
- Teamwork and Collaboration
- Problem-Solving
Languages
German
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Professor Assist of German 103
Cornell College
11.2023 - 12.2023
Service Manager
Hy-Vee Inc.
01.2023 - Current
General Manager
Dairy Queen
01.2018 - 01.2023
European Studies -
Frei Universität Berlin
German Studies -
Cornell College
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