Cooper Stack
Morrison,CO
Summary
Dynamic closing shift manager with a proven record in overseeing store operations and enhancing customer experience. Skilled in inventory management and cash handling, while training new employees to optimize performance. Cultivates strong relationships with diverse customers to drive sales and ensure a welcoming environment.
Overview
7
7
years of professional experience
Work History
Sales/Customer Service Store Night Manager
Kiame Package Liquor Store
Oxford, MS
09.2024 - Current
- At my current position I am the closing shift manager. I was promoted due to my strong performance, leadership and customer engagement. I oversee daily store operations, inventory, cash handling, and compliance.
- Built rapport with diverse customers and provided product recommendations to enhance sales.
- Prepared customer orders for local restaurants, supported daily customers, managed inventory levels, and efficiently closed store each night.
- Assisted customers with inquiries and ensured the store was well-stocked and maintained.
Outside Golf Services
Country Club of Oxford
Oxford, Mississippi
05.2024 - 09.2024
- Facilitated exceptional member experiences at the course, gaining valuable customer service experience.
- At my past position I helped maintain all golf related responsibilities as well as assist members. This position is very similar to one of my positions in the past which helps me be a productive and effective worker.
- Developed connections in Oxford, strengthening communication skills through member interactions.
Seasonal Associate
Bear Creek Golf Club
Morison, Colorado
08.2019 - 08.2023
- Provided exceptional service at a high-end private club.
- Fostered connections with members to enhance their experience and ensure personalized assistance.
- Managed golf-related responsibilities, providing support to members.
- Detailed and parked members' cars while cleaning clubs and carts and maintaining the driving range.
Security Guard
Library Sports Bar
Oxford, Mississippi
03.2023 - 04.2023
- Monitored safety of patrons at Library Sports bar, addressing potential conflicts and ensuring a secure environment.
- Managed interactions with diverse individuals, including upset patrons, enhancing conflict resolution skills.
- Established connections with patrons and staff, facilitating a supportive work environment.
Education
University of Mississippi - General Business Major
University of Mississippi
Oxford, MS05-2026
Skills
- Sales skills
- Customer engagement
- Relationship-building
- Leadership ability
- Mentoring ability
- Dynamic environment adaptability
- Quick learner
- Interpersonal skills
- Charismatic communicator
- Confident communicator
- Cultural adaptability
Websites
Locations
- Denver, Colorado
- Oxford, Mississippi
Leadership And Involvement
Sigma Alpha Epsilon Fraternity - University of Mississippi, Leadership & Philanthropy Contributor, Planned and executed social events and philanthropic initiatives., Mentored underclassmen on academics and personal development., Strengthened chapter culture and community impact.
Timeline
Sales/Customer Service Store Night Manager
Kiame Package Liquor Store
09.2024 - Current
Outside Golf Services
Country Club of Oxford
05.2024 - 09.2024
Security Guard
Library Sports Bar
03.2023 - 04.2023
Seasonal Associate
Bear Creek Golf Club
08.2019 - 08.2023
University of Mississippi - General Business Major
University of Mississippi