Jack Croom
Denton,TX
Summary
Results-driven professional with extensive experience in commercial sales management. Expertise in customer engagement, team training, and data analysis. Proven ability to enhance client relationships and implement effective strategies that drive sales performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Commercial Sales Manager/Assistant Store Manager
AutoZone
Crossroads, TX
06.2024 - Current
- Managed commercial sales team to drive revenue growth and customer engagement.
- Trained and mentored new team members on product knowledge and sales techniques.
- Collaborated with marketing to create promotions that supported sales initiatives.
- Oversaw inventory management to ensure product availability for customers.
- Engaged with key clients to build strong relationships and enhance customer retention.
- Maintained effective customer communications and built strong customer relationships.
- Analyzed data to identify areas of improvement in the organization's sales process.
- Created detailed reports on sales performance metrics for management review.
- Implemented packaged sale programs for various products to increase profits.
- Supported sales team members to drive growth and development.
Busser
BJ's Brewhouse Restaurant
Denton, TX
10.2023 - 04.2024
- Cleared tables promptly to ensure smooth dining experience for guests.
- Restocked supplies in service areas to maintain operational efficiency.
- Maintained cleanliness of dining and kitchen areas throughout shifts.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Wiped down and cleaned chairs, booths, and highchairs.
- Took initiative to help others whenever necessary.
- Provided assistance to other bussers or waitstaff when needed.
- Provided quick and efficient clearing of tables between courses.
- Followed safety and sanitation guidelines in accordance with local health regulations.
Night Crew Manager
Wendy's Restaurant
Denton, TX
05.2022 - 08.2022
- Supervised night crew operations to ensure efficient restaurant service.
- Trained and mentored staff on food safety and customer service standards.
- Managed inventory levels and ordered supplies as needed for nightly shifts.
- Scheduled employee shifts to maintain adequate coverage during peak hours.
- Ensured cleanliness and organization of dining and kitchen areas nightly.
- Addressed customer inquiries and resolved complaints promptly during shifts.
- Trained and supervised staff members.
- Mentored and supported new employees to maximize team performance.
- Resolved customer complaints in a professional manner.
- Upheld company standards and compliance requirements for operations.
- Cross-trained in every store role to maximize operational knowledge.
Pool Lifeguard
City of Denton, Waterworks Park
Denton, TX
05.2020 - 09.2021
- Ensured safety and compliance by monitoring pool area and enforcing regulations.
- Responded to emergencies with first aid and rescue assistance as needed.
- Educated patrons on water safety rules to foster safe swimming practices.
- Maintained cleanliness of pool area, promoting a safe environment for users.
- Inspected lifeguarding equipment regularly, reporting maintenance needs promptly.
- Monitored swimmers continuously to ensure overall safety in the pool area.
- Instructed patrons on proper use of diving boards, slides, and ladders to prevent accidents.
- Performed emergency rescues when required, utilizing training and medical supplies.
Education
Some College (No Degree) - Construction Management
University of North Texas
Denton, TXSkills
- Sales management
- Customer engagement
- Inventory oversight
- Relationship building
- Client retention
- Problem solving
- Effective communication
- Time management
- Sales skills
- Onboarding and coaching
- Sales strategizing
- Service delivery coordination
Affiliations
- Alumnus of Kappa Sigma Fraternity, Epsilon Upsilon Chapter
Accomplishments
- Lifeguard of the Week, 2021
- Awarded the highest rank in Scouting America, Eagle Scout, 2022.
- Autozone Salesmanship Award, 2025
Certification
- Autozone Part Expert Certification, 2024
References
References available upon request.
Timeline
Commercial Sales Manager/Assistant Store Manager
AutoZone
06.2024 - Current
Busser
BJ's Brewhouse Restaurant
10.2023 - 04.2024
Night Crew Manager
Wendy's Restaurant
05.2022 - 08.2022
Pool Lifeguard
City of Denton, Waterworks Park
05.2020 - 09.2021
Some College (No Degree) - Construction Management
University of North Texas