Skylar Bower
Wapakoneta,OH
Overview
17
17
years of professional experience
Summary
Dynamic Assistant Store Manager with proven expertise in driving sales growth, enhancing customer engagement, and optimizing inventory control. Committed to fostering team development and delivering exceptional service.
Work History
Assistant Store Manager Sales
Lowes Home Improvment
Sidney, OH
02.2024 - Current
- Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
- Developed and implemented promotional displays to increase customer engagement and drive sales growth.
- Supervised daily store operations to ensure optimal customer service and merchandise presentation.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of products.
Operations Manager
Lowes Home Improvment
Wapakoneta, OH
01.2024 - 11.2024
- Led cross-functional teams to optimize operational workflows and improve service delivery times.
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Implemented training programs for new staff, enhancing productivity and ensuring compliance with safety protocols.
- Developed and maintained operational reports to track performance metrics and identify areas for improvement.
Specialty Assistant Store Manager
Lowes Home Improvment
Wapakoneta, OH
03.2019 - 01.2024
- Led team in achieving sales goals through effective merchandising and customer engagement strategies.
- Streamlined inventory management processes, improving accuracy and reducing stock discrepancies.
- Mentored and trained new staff on operational standards and customer service excellence.
- Collaborated with cross-functional teams to enhance store layout and optimize product placement.
Department Supervisor
Lowes Home Improvment
Wapakoneta, OH
06.2018 - 03.2019
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented process improvements, enhancing workflow efficiency and productivity.
- Led daily operations, ensuring adherence to company standards and policies.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
Department Supervisor
Lowes Home Improvment
Wapakoneta, OH
04.2016 - 06.2018
- Oversaw scheduling and resource allocation, optimizing team performance across shifts.
- Conducted regular performance evaluations, providing constructive feedback to staff.
- Developed training programs, increasing employee knowledge of products and services offered.
- Analyzed sales data to identify trends and adjust strategies for optimal performance.
Department Supervisor
Lowes Home Improvment
Wapakoneta, OH
08.2015 - 04.2016
- Managed team of [Number] employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
Project Specialist, Interiors
Lowes Home Improvment
Wapakoneta, OH
01.2015 - 12.2015
- Developed comprehensive project plans, outlining key deliverables and milestones for stakeholder alignment.
- Coordinated project timelines to ensure timely completion of interior design initiatives.
- Collaborated with cross-functional teams to streamline workflow and enhance project delivery.
- Managed procurement of materials, ensuring alignment with budgetary constraints and design specifications.
Retail Sales Specialist
Lowes Home Improvment
Wapakoneta, OH
03.2013 - 12.2015
- Delivered exceptional customer service by assisting customers with product selections and answering inquiries.
- Implemented visual merchandising strategies to optimize product visibility and enhance the shopping experience.
- Trained new staff on standard operating procedures, enhancing team productivity and service quality.
- Maintained inventory accuracy through regular stock checks and organized merchandise displays.
Sales Associate
Lowes Home Improvment
Wapakoneta, OH
04.2009 - 03.2013
- Led team in achieving sales targets through effective customer engagement and relationship building.
- Trained and mentored new associates on product knowledge and sales techniques to enhance performance.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Analyzed customer feedback to identify areas for service improvement, enhancing overall satisfaction.
Education
High School Diploma -
Wapakoneta Sr High School
Wapakoneta, OH06-2007
Skills
- Service management
- Sales expertise
- Customer engagement
- Sales growth
- Sales planning
- Customer experience
- Customer relations
- Customer service
- Customer engagement
- Problem-solving
- Sales management
- Store operations
- Inventory control
- Stock management
- Order management
- Time management
- Staff management
- Hiring and training
- Operational planning
- Performance metrics
- Team management
- Team leadership
- Attention to detail
- Store organization
- Pricing and markdowns
- Loss prevention
- Strategic merchandising
Timeline
Assistant Store Manager Sales
Lowes Home Improvment
02.2024 - Current
Operations Manager
Lowes Home Improvment
01.2024 - 11.2024
Specialty Assistant Store Manager
Lowes Home Improvment
03.2019 - 01.2024
Department Supervisor
Lowes Home Improvment
06.2018 - 03.2019
Department Supervisor
Lowes Home Improvment
04.2016 - 06.2018
Department Supervisor
Lowes Home Improvment
08.2015 - 04.2016
Project Specialist, Interiors
Lowes Home Improvment
01.2015 - 12.2015
Retail Sales Specialist
Lowes Home Improvment
03.2013 - 12.2015
Sales Associate
Lowes Home Improvment
04.2009 - 03.2013
High School Diploma -
Wapakoneta Sr High School