Fiona Rives
Raleigh,NC
Summary
Knowledgeable student talented at learning quickly and adding value to any team. Strong history of using leadership, communication, and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
5
5
years of professional experience
Work History
Social Media Manager
Walker Management
Raleigh, NC
02.2024 - 10.2024
- Oversaw strategic management of social media accounts
- Promote Walker Management and its properties in social media groups and in public
- Provide timely and personalized responses to inquiries, enhancing brand reputation across all company entities
Sales Representative
Aerie
Raleigh, NC
09.2022 - 10.2023
- Demonstrated collaborative spirit and a dedication to elevating service standards, actively contributing to the store's success
- Utilized strong communication abilities and comprehensive product expertise to boost sales performance
- Provided accurate information about promotions, customer programs, and products, helping drive customer retention
Sales Representative
Style Encore
Winston Salem, NC
09.2019 - 12.2020
- Applied an innovative sales approach by leveraging the power of live social media platforms to showcase and sell clothing, generating an increase in sales
- Elevated customer shopping experience through personalized assistance on the sales floor
- Answered questions about store policies and addressed customer concerns
Education
Bachelor of Arts - Communication, Concentration: Media Studies
North Carolina State University
Raleigh, NC05.2025
Mount Tabor High School
Winston-Salem, NC06.2021
Skills
- Customer Service
- Planning and coordination
- Reading comprehension
- Multitasking
- Active listening skills
- Responsible
- Flexible & Adaptable
- Problem-solving & strategic thinking
- Teamwork skills
- Google Workspace
- Canva
- Microsoft Office
- Verbal and written communication
- Confidentiality handling
Extracurricular Activities
Lambda Pi Eta - National Communication Honor Society
Timeline
Social Media Manager
Walker Management
02.2024 - 10.2024
Sales Representative
Aerie
09.2022 - 10.2023
Sales Representative
Style Encore
09.2019 - 12.2020
Bachelor of Arts - Communication, Concentration: Media Studies
North Carolina State University
Mount Tabor High School
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