FIONA WHITE
Atlanta,GA
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
9
9
years of professional experience
Work History
Bartender/Event Staff
Milton’s Cuisine and Cocktails
2022.01 - Current
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Built and established positive relationships with patrons, team members and supervisors.
Account Manager
Orpheus Brewing
2023.01 - 2023.04
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Educated clients on new products or services to increase customer engagement with brand.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
Certified Trainer/Bartender
Taco Mac
2017.04 - 2022.01
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Taproom/Event Staff
Sweetwater Brewing Company
2019.04 - 2020.02
- Have extensive knowledge of current beers on rotating taps
- Open and close brewery by keeping up checklist standards
- Take guests on a 30-45-minute tour about 3 times a day sharing information on history of Sweetwater, the brewing process and how beer is packaged and shipped
- Work catering shifts for weekly events such as receptions, business meetings and charity auctions.
Assistant Manager
Kinnucans Specialty Outfitters
2016.07 - 2017.04
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Keyholder
Onward Reserve
2016.01 - 2016.07
- Opened and closed store at proper times for reliable services.
- Assisted store cashiers during peak sales times.
- Balanced cash registers at end of shift and filled out necessary reports.
- Stored security alarm codes and keys and made routine code changes.
Sales Associate
Fab’rik Boutique
2015.06 - 2015.12
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
Sales Associate
Vineyard Vines
2014.05 - 2014.08
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
BBA - Business Administration
Georgia Gwinnett College
Lawrenceville01.2022
Skills
- Preparing for Events
- Supply Organizing
- Event Sales
- Catering Events
- Customer Needs Assessments
Timeline
Account Manager
Orpheus Brewing
2023.01 - 2023.04
Bartender/Event Staff
Milton’s Cuisine and Cocktails
2022.01 - Current
Taproom/Event Staff
Sweetwater Brewing Company
2019.04 - 2020.02
Certified Trainer/Bartender
Taco Mac
2017.04 - 2022.01
Assistant Manager
Kinnucans Specialty Outfitters
2016.07 - 2017.04
Keyholder
Onward Reserve
2016.01 - 2016.07
Sales Associate
Fab’rik Boutique
2015.06 - 2015.12
Sales Associate
Vineyard Vines
2014.05 - 2014.08
BBA - Business Administration
Georgia Gwinnett College
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