Fiorela Marroquin

Administered blood collection for PRP EZ Gel procedures, adhering to clinical protocols and standards.

Performed translation tasks to maintain clarity and understanding in cross-cultural interactions.

Executed meticulous preparation of patient charts and consent forms to facilitate surgical procedures.

Supported cleaning and preparation of operating room to facilitate seamless transitions between surgeries.

Supported preoperative and postoperative care processes to ensure patient safety and comfort.

Oversaw maintenance and accuracy of master logs

Supported strategic decision-making by gathering and analyzing market data to inform product development.

Designed and coordinated patient events to enhance overall experience and engagement.

Generated revenue prediction logs for daily and weekly analysis.

• Assisted healthcare providers with patient examinations and procedures prioritizing comfort and safety.
• Supported patient scheduling and follow-up appointments to enhance office efficiency.
• Administered medications and vaccinations according to physician directives while adhering to protocols.
• Recorded patient history and vital signs accurately in electronic health records to facilitate continuity of care.
• Educated patients on treatment plans and post-visit instructions to improve understanding and compliance.
• Collaborated with medical staff to enhance workflow efficiency and reduce patient wait times.
• Maintained inventory of medical supplies to ensure essential items were available for daily operations.
• Trained new staff on office procedures and best practices to cultivate a supportive team atmosphere.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained patient medical history, medication details, symptoms, and allergies.
• Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
• Performed phlebotomy tasks effectively while minimizing discomfort during blood collection.
• Reduced wait times by efficiently processing insurance claims, verifying coverage, and securing pre-authorizations.

• Provided compassionate, patient-centered care to individuals with physical and cognitive needs.
• Assisted in daily living activities, medication management, and mobility support.
• Ensured the comfort and safety of clients while maintaining a clean and healthy living environment.

• Delivered excellent customer service, enhancing client relationships and boosting repeat business.
• Consistently met and exceeded sales targets through effective communication and relationship-building.
• Managed customer inquiries, resolving issues and ensuring timely, accurate responses.
• Updated and maintained detailed customer records to ensure quality service and follow-up.