Summary
Overview
Work History
Education
Skills
References
Oakley Youth Soccer Coach
Certification
Timeline
Generic

Christina Collotzi

Oakley,CA

Summary

Dedicated Medical Assistant, Phlebotomist, EKG technician, skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

Sutter East Bay Medical
01.2025 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Medical Externship

Kaiser Permanente
10.2024 - 11.2024
  • Knowledge of EPIC EMR
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Restocked exam rooms when needed.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Organized patient charts before each day's clinic sessions began.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Scheduled appointments for patients via phone and in person.
  • Performed urinalysis/pregnancy tests.
  • Performed EKG

Manager

Panera Bread
03.2022 - Current
  • In charge of day-to-day operations and staff management
  • Formulates complex work schedules for more than 30 associates
  • Evaluates hiring applications for prime candidates to fill different positions
  • Directs and motivates a team, ensuring they adhere to quality standards and achieve production goals
  • Implements inventory management strategies, reducing waste and ensuring optimal use of resources
  • Conducts regular team meetings to address concerns, provide feedback, and foster a positive work environment.

Education

High School Diploma -

Freedom High School
Oakley, CA
01.2007

No Degree -

Contra Costa Medical Career College
Antioch, CA
10-2024

No Degree -

Contra Costa Medical College
Antioch, CA
10-2024

Skills

  • EPIC EMR
  • Certified/First Aid training
  • HIPAA/OSHA guidelines
  • Knowledge of EHR/EMR
  • CPT, ICD-10, HCPCS coding
  • Insurance terminology: HMO, PPO, and government programs
  • Vitals
  • Dermal/venipuncture
  • Medical charting/records
  • Medical terminology
  • Injections (IM, ID, SC BLS)
  • Urinalysis
  • Snellen charts
  • Minor office surgery/medical asepsis
  • Sterilization (autoclave)
  • Pap tray set-up
  • Knowledge of glucometers
  • Pediatric exams (head circumference, height/weight, length)
  • CLIA waived testing
  • Basic ambulatory instructions
  • Wound care/bandaging
  • Infection control measures
  • Evacuation collection tubes, additives, and order of draw
  • Routine venipuncture procedure with WIS, ETS, and syringe methods
  • Needles, needle safety, and needle adapters
  • Transport and processing of blood and non- blood specimens
  • Holter Monitor
  • Performance and interpretation of 12-Lead EKG
  • Identify and troubleshoot the different kinds of artifact
  • Identify and interpret a variety of rhythms
  • Basic medical billing
  • Basic typing/data entry and computer skills
  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital signs monitoring
  • CPR
  • Maintaining confidentiality
  • Appointment setting
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care

References

  • Mindi, Guarino, Director of Career Centers, mindi@ccmcc.edu, (925)757-2900, Contra Costa Career College
  • Holly, Mccarty, Admissions Councilor and Instructor, Holly@ccmcc.edu, (925)757-2900, Contra Costa Career College
  • Jill, Graham, Marriage and Family Councilor, Jillgraham_mft@yahoo.com, (530)219-4407, Futures Redefined

Oakley Youth Soccer Coach

April 2018-Present Volunteer as a soccer coach for multiple teams over the years. Developed and executed training programs, emphasizing teamwork, sportsmanship, and skill development. Managed team communication and scheduling ensuring a smooth and well-organized season for both players and parents.

Certification

  • Certified EKG Technician
  • Certified Phlebotomist
  • Certified Medical Assistant
  • BLS

Timeline

Medical Assistant

Sutter East Bay Medical
01.2025 - Current

Medical Externship

Kaiser Permanente
10.2024 - 11.2024

Manager

Panera Bread
03.2022 - Current

High School Diploma -

Freedom High School

No Degree -

Contra Costa Medical Career College

No Degree -

Contra Costa Medical College
Christina Collotzi