Marbella Orihuela
Dallas
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
10
10
years of professional experience
4033
4033
years of post-secondary education
Work History
Medical Assistant
Richardson Pediatric Associates
Richardson
02.2025 - Current
- Assisted physicians with patient examinations and treatment procedures.
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies.
- Conducted routine screenings and collected vital signs from young patients.
- Supported immunization processes by educating families about vaccine schedules.
- Trained new medical assistants in office protocols and patient care techniques.
- Administered vaccines, injections, and other treatments as directed by physicians.
- Prepared treatment rooms before each patient visit by stocking them with necessary supplies and instruments.
- Collected laboratory specimens for diagnostic testing.
- Collected blood samples from patients using proper techniques and safety protocols.
- Assisted with scheduling appointments for patients and follow-up visits.
- Provided assistance to physicians during exams or treatments as required.
Medical Assistant/Allergy Technician
Prime care LLC
Farmers Branch
02.2023 - 02.2025
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Managed inventory of supplies needed for allergy testing procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Front End Lead
The Home Depot
Mesquite
11.2019 - 03.2022
- Conducted regular reviews with team members in order to review performance and provide feedback.
- Identified potential risks that could cause delays or disruption in timeline completion goals.
- Provided customer service and resolved customer complaints.
- Provided exceptional customer service at all times.
- Supervised team of Customer Service Representatives to ensure effective customer service and adherence to departmental policies.
Certified Medical Assistant
Dr.Chua family Practice
Vallejo
06.2016 - 01.2017
- Collected urine samples from patients for drug screens or pregnancy tests when.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Collected samples from patients for laboratory testing purposes.
- Incorporated outside records into charts and EHR.
- Scheduled appointments for patients via phone and in person.
- Performed venipuncture and skin puncture on patients of all ages.
Education
CCMA-NHA - Medical Assistant
Gurnick Academy of Medical Arts
San Mateo, CAHigh School
Marin Oaks High School
Novato, CASkills
- EKG Technician
- Phlebotomy
- Medical Terminology
- Data Entry
- HIPAA Compliance
- Patient Scheduling
- Procedure Assistance
- Patient-focused care
- Vital sign monitors
- Basic Life Support
- Team Collaboration
- Vitals monitoring
- Adaptability
- CPR Certification
- EPIC EMR
- Next Gen EMR
- ECW EMR
Timeline
Medical Assistant
Richardson Pediatric Associates
02.2025 - Current
Medical Assistant/Allergy Technician
Prime care LLC
02.2023 - 02.2025
Front End Lead
The Home Depot
11.2019 - 03.2022
Certified Medical Assistant
Dr.Chua family Practice
06.2016 - 01.2017
CCMA-NHA - Medical Assistant
Gurnick Academy of Medical Arts
High School
Marin Oaks High School