Melanie Rodriguez
Garland,TX
Summary
Resourceful and dedicated individual with excellent communication, and demonstrated commitment to providing great patient care. Well-rounded and professional team player dedicated to continue learning with many experiences, especially your facility.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
North Dallas ENT (Dr.Gottlieb)
04.2023 - Current
- Patient vitals and intaking health history as well as reason for the visit. Assisting the doctor with charting, assessment and plan. Ordering necessary tests, imaging etc. Managing follow-up care for patients. Communicating with patients over test results, prescriptions or other recommendations. Prepping and assisting in office procedures, cleaning and sterilizing instruments, inventory or stocking of supplies, scanning, assigning and progress noting. Exam room setup and cleaning, and insurance/ surgery verifications.
Medical Assistant
Core Integrative Health
08.2022 - 05.2023
- Arranges for procedures and/or referrals for tests ordered by physicians, maintain strict patient confidentiality and use complete discretion when discussing patient information, willing to participate in continuing education and other appropriate activities to maintain professional competence, well spoken and use language of a professional and clinical nature.
Fulfillment
Target
12.2022 - 04.2022
- Pick, sort, prep and pack orders safely, efficiently and effectively to deliver convenience and quality products to customers.
Babysitting
01.2018 - 01.2022
- Ensuring a safe environment, preparing and giving meals, bathing and dressing children, administering medicine, and doing homework when necessary.
Cashier
Raising Canes
02.2021 - 04.2021
- Greeting customers, managing transactions, ensuring orders are well prepared and completed, collecting payments whether cash or credit.
Education
High School -
North Garland High School
06.2022
Skills
- Spanish
- English
- Leadership
- Planning
- Communication
- Time management
- CPR Certified
- EKG Technician
- Pediatric EKG
- Adult EKG
- Vital signs
- Clinical Medical assistant
- Phlebotomy
- Injections
- Suture removal
- Insurance knowledge
- Billing knowledge
- CPT codes
- ICD codes
- Front office skills
- Phone etiquette
- Office communication
- Scheduling
- HIPAA knowledge
- Patient communication
- Obtaining patient history
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Procedure assistance
- Specimens collection and processing
- Medical office administration
- Payment collection
- Medical billing and coding
Accomplishments
- Recognized for outstanding dedication to patient care.
Honors Achievements
- Hispanic Academic Award, 2017
- Drill Team Dance Officer- Junior Lieutenant, North Garland High School, 2020
- Drill Team Dance Officer- 1st Lieutenant, North Garland High School, 2021
- Student Council, 2017-2018
Hobbies and Interests
- North Garland High School Varsity Drill Team (2019-2022)
- Reading - at least reading 1 book a month
- Violin - playing since 2017, pick it up every once in a while
- Makeup - Trying new products and techniques
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
North Dallas ENT (Dr.Gottlieb)
04.2023 - Current
Fulfillment
Target
12.2022 - 04.2022
Medical Assistant
Core Integrative Health
08.2022 - 05.2023
Cashier
Raising Canes
02.2021 - 04.2021
Babysitting
01.2018 - 01.2022
High School -
North Garland High School
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