Fiorella Puentes
Homestead,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Clerk
Devon USA Cleaners
Homestead, FL
09.2021 - 09.2023
- Handled all financial transactions accurately and securely in accordance with established guidelines.
- Managed order processing, invoicing, returns, refunds, exchanges.
- Updated and recorded customer or client information to maintain accounts.
- Organized paperwork and ensured accuracy of data entry into the system.
- Answered incoming calls and directed them to the appropriate personnel or department.
- Updated inventory levels in databases when new stock arrived or was sold out.
Inventory Volunteer
Project Paz
Pinecrest, FL
09.2020 - 11.2020
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Weighed mail to determine correct postage.
- Trained new volunteers on proper inventory management techniques.
Student Council Member
Mayor's Youth Council
Homestead, FL
02.2017 - 04.2019
- Addressed grievances from students regarding issues of concern.
- Established relationships with alumni organizations to seek guidance and advice on matters relating to the student body.
- Recruited volunteers for various student council projects and activities.
Education
Associate of Arts - Biology
Miami Dade College
Miami, FL12-2024
High School Diploma -
MAST @ Homestead
Homestead, FL06.2021
Skills
- Fluent in both English and Spanish
- Strong Customer Service Expertise
- Flexible Availability
- Multitasking and Prioritization
- Technical Support
- Expense Reporting
- Verbal and Written Communication
Certification
- Completion of "Basic Life Support - BLS" Certification
- Completion of "CPR / AED" Certification
- Completion "Bloodborne Pathogens" Certification
Timeline
Front Clerk
Devon USA Cleaners
09.2021 - 09.2023
Inventory Volunteer
Project Paz
09.2020 - 11.2020
Student Council Member
Mayor's Youth Council
02.2017 - 04.2019
Associate of Arts - Biology
Miami Dade College
High School Diploma -
MAST @ Homestead
- Completion of "Basic Life Support - BLS" Certification
- Completion of "CPR / AED" Certification
- Completion "Bloodborne Pathogens" Certification
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