Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fiorella Ramos

The Bronx

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic and adaptability. Adept at working effectively and quickly mastering new skills. Proactive and versatile with a dedication to quickly adapting to new challenges.Focused on supporting team success and achieving positive results.

Overview

14
14
years of professional experience

Work History

Assistant

Ilussion photo studio
The Bronx
05.2022 - Current
  • Assisted photographers in setting up equipment and managing lighting for shoots.
  • Prepared studio space, ensuring cleanliness and readiness for each photography session.
  • Set up lights, backdrops, and props for shoots and events.
  • Explained price and package details to customers.
  • Offered consultation services to clients on photo selection, layout, and design for print media.
  • Negotiated contracts and fees with clients, ensuring clear communication of deliverables.

Server

Fonda Restaurant
New York
07.2014 - 04.2019
  • Provided exceptional customer service in a fast-paced dining environment.
  • Assisted guests with menu selections and dietary restrictions.
  • Delivered food and beverages promptly and accurately to tables.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Handled cash transactions and processed payments efficiently.
  • Managed reservations and coordinated seating arrangements for guests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Cook

Mercer Kitchen
New York
02.2012 - 04.2014
  • Maintained clean and organized kitchen workspace to ensure food safety standards.
  • Trained new staff on food preparation techniques and kitchen safety protocols.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Used standardized recipes and other instructions to prepare food.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Set up and performed initial prep work for soups, sauces, and salads.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.

Restaurant Hostess

Mercer Kitchen
New York
08.2011 - 05.2012
  • Managed reservations and organized seating arrangements efficiently.
  • Assisted servers by communicating guest needs and special requests.
  • Handled guest inquiries and resolved seating conflicts calmly.
  • Trained new host staff on procedures and customer service standards.
  • Monitored dining room flow to optimize guest seating and experience.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.

Education

Central Sterile Technician - Healthcare

CUNY LaGuardia Community College
Long Island City, NY
08-2025

English - English Reading And Grammar Program Course

Hunter College
New York, NY
07-2010

Skills

  • Communication skills
  • Positive and professional
  • Attention to detail
  • Team collaboration

Languages

English
Professional
Spanish
Native/ Bilingual
Italian
Native/ Bilingual

Timeline

Assistant

Ilussion photo studio
05.2022 - Current

Server

Fonda Restaurant
07.2014 - 04.2019

Cook

Mercer Kitchen
02.2012 - 04.2014

Restaurant Hostess

Mercer Kitchen
08.2011 - 05.2012

Central Sterile Technician - Healthcare

CUNY LaGuardia Community College

English - English Reading And Grammar Program Course

Hunter College

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